Voice Processing
Direct Send Voice
4-50 Strata CIX Voice Mail Programming 01/07
Direct Send Voice
The Direct Send Voice User Agent is used to enable callers to send a message directly to voice mail
user’s mailbox without first ringing the user’s phone.
Create/Modify Direct Send Voice User Agent
1. From the eManager Main menu, click Advanced Configuration > Voice Mail > Direct Send
Voice. The Direct Send Voice screen displays.
2. Click Create. The Create User Agent screen displays.
3. Type a single User Agent number (e.g., 881), a range of numbers (e.g., 800-804) or a
combination of both separated by commas (e.g., 800-802, 881, 888).
Note The number you enter must be unique. If the number already exists, the Stratagy ES
software indicates that the User Agent could not be created.
4. Click OK. The Creating dialog box displays while the program creates the User Agents. When
the process is complete, the screen indicates whether the creation of the User Agent(s) was
successful.
5. Click Exit. The Direct Send Voice User Agents screen displays.
6. Highlight the User Agent you just
created in the list to the right of the
screen.
7. Type the Group number to which the
User Agent belongs. See “Chains/
Groups/Fax” on page 4-31 for
instructions on creating group
numbers. Field defaults to 1.
8. Type an identifying name in the
Name 1/2 fields (shown right).
9. Type a comment in the Comment
field.
10.Click Submit. The data is saved.
11. Repeat Steps 2~10 for any other agents you created.
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