Overview
System Software
1-6 Strata CIX Voice Mail Programming 01/07
System Software
Stratagy ES’s flexibility is provided by the Windows® XP operating system and the voice mail
software. The following provides a brief overview of the system software.
Important! Older Stratagy ES software is not supported on Windows XP.
Windows XP
This multi-tasking operating system controls all processing functions through the use of Windows-
based menus and icons that provide administration, configuration, diagnostics, system monitoring,
and reporting functions.
Diagnostic Programs
On-line diagnostic tests for Windows XP and voice mail run continuously to detect and report errors
in operation. The tests run in the background and do not interfere with normal system operation.
Other diagnostic tests can be run upon demand, either from a directly-connected or remote terminal.
eManager Software
The eManager Administration program uses a Graphical User Interface (GUI) and is composed of
the configuration screens and other administrative menus for the system.
System configuration consists of eleven screens—Telephone System Integration, Answer Methods,
Voice Ports, Serial Ports, Notification Port Groups, Statistical Port Groups, Scheduler, Language,
Parameters, and Voice Menu. These screens serve as the basis for configuring and programming the
voice mail basic system operating procedures.
Voice Mail configuration consists of ten screens—Mailbox, Mailbox COS, Distribution List, IVR,
AMIS Gateway and Proxy, VPIM Gateway and Proxy, Direct Send Voice and Direct Send Fax (not
supported at this time).
In addition to the configuration screens, you can also run reports using preprogrammed templates
and reports—Port Statistics, Port Group Statistics, All Port Statistics, Mailbox Call Statistics,
Mailbox Usage, Mailbox Info/Status, Mailbox Message Statistics, System Information, Mailbox
Template, and AMIS/VPIM Template.
eManager software can also be installed on a separate Windows 2000/ME/98 or Windows NT
computer for remote administration over a network. Remote Access Service (RAS) capability
enables administration via a Local Area Network (LAN) connection.
The eManager Administration software program is preloaded on every system and is composed of
the administrative and configuration menus for the system. Operating software, voice prompts, and
database access utilities are all stored on the Media Application Server’s hard drive.
Administrative Menus
A series of voice processing menus enable an Installer or System Administrator to customize:
• Enable and disable configuration and mailbox features
• Define and configure features
• View status of voice ports
• Define and generate system reports
• Define telephone system integration
• Program user mailboxes
To Next Page
Loading...
Need help?
General