6: Technical Support/
Customer Service
Returning for Service
Returning for Service
Visit our website at http://rma.tsi.com and complete the on-line “Return Merchandise
Authorization” form or call TSI at 1-800-680-1220 (USA) or (651) 490-2860, or
001 651 490-2860 (International) for specific return instructions.
Customer Service will need the following information:
The instrument model number
The instrument serial number
A purchase order number (unless under warranty)
A billing address
A shipping address
Use the original packing material to return the instrument to TSI. If you no longer have the
original packing material, seal off any ports to prevent debris from entering the instrument and
ensure that the display and the connectors on the instrument front and back panels are
protected. This instrument is very fragile and must be packed in a manner appropriate for a
precision instrument.
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