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WARRANTY AND SERVICES
TVS Motor Company Limited (‘the Company’) gives this warranty with respect to the TVS Apache RTR 310
manufactured by the Company.
While the Company has taken every care to maintain quality in the manufacture of the TVS Apache RTR 310, the above
said warranty is subject to other terms of warranty:
Standard Warranty - During 24 months from the date of purchase or during the first 30,000 km of run*
Additional Warranty - During 36 months from the completion of standard warranty or during the first
50,000 km of run**.
The vehicle in the hands of original retail purchaser, whichever is earlier, the parts of the vehicle covered under warranty
which prove to the satisfaction of the Company to have a manufacturing defect will be repaired or replaced free of cost.
The Company’s obligation under this warranty is limited to repairing or replacing, free of cost, those parts of the vehicle
which upon examination by the Company may prove to the Company’s satisfaction to have a manufacturing defect, and in
such cases the Company’s decision either to repair or replace the affected parts will be final. In the event of replacement
of parts, the Company also reserves the right to use parts of the same brand as the affected parts or any other brand
which is used by the Company in the course of manufacture. All parts replaced under this warranty will become the
property of the Company and must be returned to the company.
Limitations of Warranty:
This warranty shall not apply to following condition:
1. Any natural wear and tear, including without limitation, aging.
2. Warranty claims on proprietary items such as tyres and batteries etc,. should be referred by the user directly on
the respective manufacturer, as per their warranty terms and the Company shall not be liable in any manner in
respect to the same.
• Battery warranty for “MF type (Maintenance Free)” is applicable for a period of 21 months from the date of
charging or 18 months from the date of sale or 20,000 kms, whichever is earlier.
• Battery warranty for “Lead Acid type” is applicable for a period of 15 months from date of charging or
12 months from date of sale or 10000 kms whichever is earlier.
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