Refresh the File Explorer page.
The user may not create on vMatrix Server Manager.
Check the permission for Storage Setting on the Vmatrix Server Manager, and re-apply
the settings if they are correct.
7） Forget the password for device lock and settings lock.
Reset the device firmware to the factory installed one.
8） The resolution setting of the terminal is wrong, so the display
cannot be displayed.
Restore all custom configurations to factory default.
9） If you want to use security software, you need to add the following
files of vMatrix Server Manager to the whitelist.
Disable security software before installing vMatrix to ensure successful installation.
Add “vMatrix folder” in “C:\Program Files\Cloudpoint\” to the whitelist.
Add “cphorus.sys, cphost.sys, cprhythm.sys, cptotem.sys” in
“C:\Windows\System32\drivers” to the whitelist.
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