Visonic PowerMaster-10 G2 Installer's Guide

7. MAINTENANCE
66 D-303222 PowerMaster-10/30 G2 Installer's Guide
Fault
What it means
Solution
JAMMING
A radio-frequency signal which is blocking
communication channel of sensors and
control panel is detected.
Locate the source of interference by switching
off any wireless devices (cordless telephones,
wireless ear plugs, etc.) in the house for 2
minutes then check if trouble continues.
Use also RF diagnostics to check signal
strength.
LINE FAILURE
There is a problem with the telephone line
1. Lift the telephone receiver and make sure
a telephone line can be heard
2. Check the telephone connection to the
control panel
LOW BATTERY
The battery in a sensor, keyfob or wireless
commander is near the end of its useful life.
1. For AC powered devices, check AC power
is available and connected to the device.
2. Replace the device battery.
MISSING
A device or detector has not reported for
some time to the control panel.
1. Make sure the device is physically present.
2. Check the display for device faults, for
example, low battery.
3. Use RF diagnostics to check the current
signal strength and during the last 24
hours.
4. Replace the battery.
5. Replace the device.
NOT NETWORKED
A device was not installed or not installed
correctly, or, cannot establish communication
with the control panel after installation.
1. Make sure the device is physically present.
2. Use RF diagnostics to check the current
signal strength and during the last 24
hours.
3. Open the device cover and replace the
battery or press the tamper switch.
4. Enroll the device again.
RSSI LOW
The GSM communicator has detected that
GSM network signal is weak
Move the Panel and GSM unit to another
location.
SIREN AC
FAILURE
There is no power to the siren
Make sure that the AC power supply is
connected properly
TAMPER OPEN
The sensor has an open tamper
Close sensor tamper
TROUBLE
The sensor reports trouble
Replace the sensor
7.2 Dismounting the Control Panel
A. Remove the screw that fastens the front unit to the back unit, see Figure 3.1 (PowerMaster-10 G2) / 4.1
(PowerMaster-30 G2).
B. Remove the 4 screws that fasten the back unit to the mounting surface - see Figure 3.1 (PowerMaster-10 G2) / 4.1
(PowerMaster-30 G2) - and remove the control panel.
7.3 Replacing the Backup Battery
Replacement and first-time insertion of battery pack is similar, see Figure 3.8 (PowerMaster-10 G2) /
4.10 (PowerMaster-30 G2).
With a fresh battery pack, correct insertion and tightened battery compartment lid, the TROUBLE indicator should
extinguish. However, the “MEMORY” message will now blink in the display (caused by the “tamper” alarm you triggered
when opening the battery compartment lid). Clear it by arming the system and immediately disarming.
7.4 Fuse Replacement
The PowerMaster-10 G2 has an internal fuse (the PowerMaster-30 G2 has two internal fuses) that has automatic reset.
Therefore, there is no need to replace the fuse(s).
When over current condition occurs, the fuse cuts off the circuit current. Upon fault current being removed for several
seconds, the fuse is automatically reset and allows current flow through the circuit again.
7.5 Replacing/Relocating Detectors
Whenever maintenance work involves replacement or re-location of detectors, always perform a full diagnostic test
according to section 5.9.
Remember! A "poor" signal is not acceptable.

Visonic PowerMaster-10 G2 Specifications

General

Model	PowerMaster-10 G2
Category	Security System
Wireless Technology	PowerG
Remote Control	Yes
Event Log	1000 events
Communication	GSM, PSTN, IP
Frequency	868 MHz
Type	Wireless
Operating Temperature	-10°C to +55°C
Humidity	Up to 85% non-condensing