Winkhaus blueMatic EAV4 - Errors;Causes;Troubleshooting

5107364131
7
EN
blueMatic EAV4 / EAV4+ Installation, Operating and
Maintenance Instructions
Aug. Winkhaus GmbH & Co. KG ∙ Berkeser Straße 6 ∙ 98617 Meiningen
T +49 369 3950 - 0 ∙ www.winkhaus.com ∙ Subject to technical changes
7 Errors/Causes/Troubleshooting
Error / Display Possible cause Troubleshooting
Orange i"
Update Perform (firmware) update
"Red !"
Overcurrent
(Motor over-
load)
Unlocking or
locking does not
work smoothly
eg because
- The locking
system has
encountered an
obstacle
- The door is ext-
remely warped
- The latch was
not correctly
engaged
- Profile cylinder
cam position
  
Please contact customer service!
Check door adjustment mechani-
cally eg pull door open manually
using key press button to open door
perform function test
Furthermore
- Check locking keeps for damage
- Check door adjustment (keeps
airgap)
- Adjust latch plate
- Check profile cylinder
Attention! Acoustic signal  x
followed by  blocking of motorised
function only mechanical actuation
possible!
Notice In blocked state the lock can
still be operated via a profile cylinder
Notice To enable the lock to be
operated electrically again after the
fault has been rectified the Remove
blockunblock button must be
pressed
After that the following message is
displayed
Attention! It is imperative to check
the door status (eg optimise ease of
movementadjustment of keeps)
Notice As an option the blocking
can be removed by interrupting the
power supply (for approx
 seconds)
"Red !"
Blocking of
motorised lock
 x acoustic
signaloverload
poor operation
followed by
 blocking of
motor function