Phaser 3140/3155/3160 Printer Service Manual 4-19
General Troubleshooting
Common Linux Problems
The following messages may appear under various conditions.
Condition Solutions
The printer does not
print.
■ Check if the printer driver is installed on the
computer.
■ Open Unified Driver Configurator and switch to the
Printers tab in the Printers Configuration window to
check the list of available printers.
■ Make sure that the printer is displayed on the list. If
not, add the printer.
■ Check if the printer is started. Open the Printers
Configuration window and select your printer from
the printers list. Check the description in the
Selected printer pane. If the printer status contains
the “stopped” string, press the Stop button. Normal
operation should restore. The “stopped” status can
be activated when some problems occur in printing.
■ Check if your application has a special print option
such as “=oras.” If “-oraw” is specified in the
command line parameter, then remove it to print
properly. For Gimp front-end, select “print” -->
“Setup printer” and edit command line parameter
in the command item.
When printing a
document over the
network in SuSE 9.2, the
printer does not print.
The CUPS (Common Unix Printing System) version
distributed with SuSE Linux 9.2 (cups-1.1.21) has a
problem with IPP (Internet Printing Protocol) printing.
Use the socket printing instead of IPP or install the
later version of CUPS (cups-1.1.22 or higher).
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