5-30 Phaser 3140/3155/3160 Printer Service Manual
Print-Quality Troubleshooting
Incomplete Fusing
The toner is not completely fused to the paper and easily rubs or flakes off.
Initial Actions
• Verify the correct media type is set.
Troubleshooting Reference Table
Applicable Parts Example Prints
â– Fuser, PL9.0.0
â– Print Cartridge, PL1.0.12
â– Power Supply, PL1.0.1
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Print the Print Cleaning Page
(page 4-2) several times.
Does the problem persist?
Go to Step 2. Complete.
2 Check the media.
Is the media dry, a recommended
type, and loaded correctly?
Go to step 3. Replace the
media.
3 Check the media settings.
Does the loaded media type/size
match the setting displayed in
Printing Preferences?
Go to Step 4. Adjust the
setting to a
heavier type.
4 Check the Print Cartridge.
Is the Print Cartridge damaged?
Go to step 5. Replace the Print
Cartridge
(page 8-6).
5 Reseat the Fuser.
Does the problem persist?
Go to step 6. Complete.
6 Replace the Fuser (page 8-11).
Does the problem persist?
Replace the
Power Supply
(page 8-54).
Complete.
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