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5-24 Phaser 3140/3155/3160 Printer Service Manual

Print-Quality Troubleshooting

Skew

The printed image is not parallel with both sides of the paper.

Initial Actions

• Determine where the skew is introduced (Tray, Fuser)

• Check for debris in the media path or on the rollers.

5 Print the Supplies Information

Report (page 4-2) and check the

Transfer Roller life.

Is the Transfer Roller life expired?

Replace the

Transfer Roller

(page 8-8).

Complete.

Troubleshooting Reference Table

Applicable Notes Example Print

■ Transfer Roller, PL1.0.8

■ Pick Up Roller, PL8.0

■ Holder Pad, PL10.0.11

Troubleshooting Procedure Table

Step Action and Questions Yes No

1 Check media condition.

Is the media dry, recommended

type, and loaded correctly?

Go to step 2. Replace the

media.

2 Open and close the Rear Cover.

Does the error still occur?

Go to step 3. Complete.

3 Check the Transfer Roller.

Is the surface clean and smooth?

Go to step 4. Clean or

replace the

Transfer Roller

(page 8-8).

Troubleshooting Procedure Table (Continued)

Step Actions and Questions Yes No

Skew 2

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