5-14 Phaser 3140/3155/3160 Printer Service Manual
Print-Quality Troubleshooting
Background Contamination
There is toner contamination on all or most of the page. The contamination
appears as a very light gray dusting. The Print Cartridge is designed to print 2,000
sheets at 5% coverage. If prints typically are below 5% coverage, background
contamination can occur.
Initial Actions
• Check the paper transfer path.
• Ensure there is no debris in the transfer path.
Troubleshooting Reference Table
Applicable Parts Example Print
â– Power Supply Board, PL1.0.1
â– Transfer Roller, PL1.0.8
â– Print Cartridge, PL1.1.12
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the paper condition.
Is the paper dry, a recommended
type, and loaded in the correct
position?
Go to step 2. Replace the
paper.
2 Print out the Supplies Information
Report (page 4-2), and check usage
patterns.
Does the typical print have less than
5% coverage?
Go to step 3. Go to step 4.
3 Check the Print Cartridge. Is the
Print Cartridge at or near end of life?
Replace the
Print Cartridge
(page 8-51).
Go to step 4.
4 Check the Transfer Roller movement.
Does the Transfer Roller rotate
smoothly?
Go to step 5. Clean the
Transfer Roller
bushings.
Background Contamination
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