Xerox Phaser 3160B Service Manual

Phaser 3140/3155/3160 Printer Service Manual 3-19
Error Messages and Codes
Invalid Print Cartridge
If the Error LED is red (not blinking), the Print Cartridge may not be a genuine
Xerox print cartridge. Non-Xerox or Third Party Print Cartridges can cause
malfunctions, print-quality problems, and jam errors.
Initial Actions
• Cycle printer power.
• If problem persists, refer to the following procedure.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Controller Board, PL 1.0.2
■ Print Cartridge, PL1.0.12
■ 3140 Controller Board Wiring
■ 3155 Controller Board Wiring
■ 3160 Controller Board Wiring
■ Map 1 - Controller Board (3140)
■ Map 2 - Controller Board (3155)
■ Map 3 - Controller Board (3160B/
3160N)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Is the Print Cartridge a genuine
Xerox cartridge?
Go to step 2. Replace with a
Xerox
cartridge.
2 Reseat the Print Cartridge and cycle
printer power.
Does the error persist?
Go to step 3. Complete.
3 Reseat CN9 on the Controller Board
(CN10 on the 3160) and cycle
printer power.
Does the error persist?
Go to step 4. Complete.
4 Check for +3.3V at CN9-4 (CN10-4
on the 3160).
Is +3.3V present?
Go to step 5. Replace the
Controller
Board
(page 8-51).
5 Replace the Print Cartridge
(page 8-6).
Does the error persist?
Replace the
Controller
Board
(page 8-51).
Complete.
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Xerox Phaser 3160B Specifications

General

Brand	Xerox
Model	Phaser 3160B
Category	Printer
Language	English