Xerox WorkCentre 6505 User Manual

Troubleshooting
WorkCentre 6505 Color Laser Multifunction Printer
User Guide
193
Toner smears when rubbed. The paper is damp. Replace the paper.
The paper is outside the
recommended specification
range, or the paper type setting
is not correct.
Replace the paper with a recommended
size and type, then confirm that your
print driver settings are correct. For
details, see Supported Paper and Media
on page 56.
The toner cartridges are not
Xerox
®
toner cartridges.
Verify that the toner cartridges meet
specifications and replace if necessary.
For details, see Consumables on
page 169.
The fuser is old or damaged. Replace the fuser.
Printed pages are blank. Two or more sheets are feeding
at once.
Remove the paper stack from the tray,
fan it, then reinsert it.
The toner cartridges are not
Xerox
®
toner cartridges.
Verify that the toner cartridges meet
specifications and replace if necessary.
For details, see Consumables on
page 169.
The transfer belt unit is old or
damaged.
Replace the transfer belt unit.
The cable to the laser unit or
controller is defective.
For assistance, see the Xerox
®
Support
website at:
www.xerox.com/office/WC6505support
Hair-like marks appear in or
around black half-tone printing.
Shadows appear around areas
of dense black printing.
The paper was left unwrapped
for a long time, especially in a
dry environment.
Replace the paper. Also, see Paper
Storage Guidelines on page 57.
The paper is outside the
recommended specification
range.
Replace the paper with a recommended
size and type, then confirm that your
print driver settings are correct. For
details, see Supported Paper on
page 58.
The transfer belt unit is old or
damaged.
Replace the transfer belt unit.
Color around the edge of
printing is incorrect.
The color registration is
incorrect.
Adjust the color registration. For details,
see Color Registration on page 199.
Colored dots are printed at
regular intervals (about
28 mm).
The imaging unit is dirty. Gently clean the imaging unit. For
details, see Cleaning the Imaging Unit
and Laser Lens on page 196.
Symptom Cause Solution

Xerox WorkCentre 6505 Specifications

General

Print Technology	Laser
Copy Resolution	Up to 600 x 600 dpi
Standard Paper Capacity	250 sheets
ADF Capacity	35 sheets
Functions	Print, Copy, Scan, Fax
Processor	533 MHz
Memory	256 MB
Fax Transmission Speed	33.6 kbps
Monthly Duty Cycle	40, 000 pages
Connectivity	USB 2.0, Ethernet 10/100Base-TX
Maximum Paper Size	8.5 x 14 in
Operating System Compatibility	Windows, Mac, Linux
Print Resolution	Up to 1200 x 2400 dpi