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Troubleshooting and Test Functions
Intermittent lock-ups with or without vial in the gripper fingers
Intermittent lock-ups with or without vial
in the gripper fingers
With error messages
❏ motor overtemp (0 or 1 or 2 or 3)
❏ movement failed (0 or 1 or 2 or 3)
❏ missing vial
NOTE When a motor over temperature message has occurred, the sampler must be
turned off for about 10 minutes to allow the motor to cool down.
Step 1 Check the firmware and update to the latest revision if necessary.
Since firmware revision A.03.61 (resident A03.60) most “movement failed”,
“motor over temp”, “initialization failed (X-axis)” errors are solved.
Step 2 Check the vials and the caps.
For reliable operation, vials used with the 1100 Autosampler must not have
tapered shoulders or caps that are wider than the body of the vial. For more
details see the service note G1313-017.
Step 3 Very heavy usage - use a macro.
A pre-sequence macro, QMBUVHW_PDF will automatically reset the
sampler at the start of a sequence (ChemStation).
Step 4 Check if the “INJECT” line is used in the “Injector Program”.
Remove this line from the program. In this mode the system does not need
this command to do the injection. A firmware revision (>3.81) will address
this problem. For more details see the service note G1313-018.
Step5 Reset the sampler alignment to default value.
Reset tray alignment, and transport alignment is possible with the Control
Module and the ChemStation. To reset the transport alignment with the
ChemStation, enter following command in the command line. Print
sendmodule$(lals, “tray:alig 0.00,0.00”)
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