Page 115
Supplier Standards
Animas complies with all Medicare guidelines relating to your supplies. We are pleased to
make you aware of the following supplier standards.
1. Animas will fill orders from its own inventory or inventory of other companies with
which it has contracts to fill such orders; or fabricates or fits items for sale from
supplies it buys under a contract.
2. Animas will oversee delivery of items that the supplier ordered for the end-user
(Animas Customer). Animas will also be responsible to assure delivery of large items
to the end-user.
3. Animas honors all warranties, expressed or implied, under applicable State law.
4. Animas will answer questions or complaints an end-user has about an item or use of
an item that is sold or rented to the end-user. If the end-user has questions about
Medicare, Animas will refer the end-user to the appropriate carrier.
5. Animas maintains and repairs directly, or through a service contract with another
company, items it rents to an end-user.
6. Animas accepts returns of substandard (less than full quality for a particular item) or
unsuitable items (inappropriate for the end-user at the time it was fitted and/or
sold) from the end-user.
7. Animas discloses consumer information to each Medicare customer. This consists of
a copy of these supplier standards to which we are happy to conform.
8. Animas complies with the disclosure provisions in the Title XI of the Social Security
Act, section 1124A(a).
Note: If you need to know which Regional Carrier to call, Animas is pleased to provide you
with that information at your request.
To Next Page
Loading...