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Technical and Clinical Help
If there is anything you don’t understand in the User Guide or if you have a question or
need assistance with your pump, our Pump Support Department is available to you 24/7.
In the United States, Canada and Puerto Rico, call 1-877-767-7373 for assistance every
minute of every day. For non-urgent technical questions, please email
customersupport@anmus.jnj.com.
Outside the United States, Canada and Puerto Rico, call 610-644-8990 or contact your local
Animas distributor.
We understand that you may have questions and concerns when using a new product.
Please do not hesitate to call for assistance!
Supply Reordering
You can place orders for cartridges, infusion sets, skin prep, batteries and many pump
accessories by calling our Reorder Department or by visiting our eStore at
https://estore.animascorp.com/
In the United States, Canada and Puerto Rico, call 1-877-YES-PUMP (877-937-7867).
Outside the United States, Canada and Puerto Rico, contact your local Animas distributor.
Important Note
The screen displays shown in this User Guide are examples only and should not be considered
suggestions for individual programming.
Your Animas pump comes with a transparent plastic film covering the display lens for
protection during shipping. Be sure to remove this protective covering before using the
pump.
Blood Glucose is abbreviated throughout this User Guide with BG.
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