ASCOM D81 User Manual

TD 92644EN
User Manual
Ascom d81 DECT Handset
15 Troubleshooting
103
18 June 2018 / Ver. K
Operational Problems
Fault Probable cause Action or comment
No display The battery level is low or the
handset is defective.
Charge the battery or
contact system
administrator.
Change the screen saver
setting as described in
Screen Saver on page 77.
No ringing The sound off icon is on, or
ringer volume set to silent, or the
handset is defective.
Long press the Sound off
key, or increase volume, or
contact system
administrator.
No change in time &
date setting
PBX dependent. Changes in the handset
appear after a maximum of
24 hours after a change in
the system or by turning the
handset off and on again.
Cannot mute handset by
long pressing Sound off
key/Mute button.
Not possible to set the
ring volume to "Silent".
Handset, with In
Charger > Other actions
> Sound off enabled, is
not muted when placed
in charger.
A handset restriction preventing
the user to silence the handset.
Enable the parameter
Possible to turn off sound,
see the handset’s
Configuration Manual.
Cannot switch off
handset by long
pressing the On-hook
key.
Handset, with In
Charger > Other
actions> Switch off
enabled, is not switched
off when placed in
charger.
A handset restriction preventing
the user to switch off the
handset.
Enable the parameter
Possible to switch off
handset, see the handset’s
Configuration Manual.
Cannot subscribe
handset using Easy
Registration feature.
1) The handset does not support
the Easy Registration feature.
1) Make sure that the
handset’s software is of
version 3.0.x or higher. In
idle more, press "*#34#" and
select "Software".

ASCOM D81 Specifications

General

Brand	ASCOM
Model	D81
Category	Handsets
Language	English