Installation and Maintenance Manual 12. Running Anti-Virus Software
Version 1.0.21 95 Microsoft Teams
12 Running Anti-Virus Software
To ensure that the antivirus scanner does not interfere with the operation of DR-SBA, you
must exclude specific processes and directories. The following processes and directories
should be excluded:
Directories (need to exclude subfolders too):
• C:\Program Files\AudioCodes
• C:\Program Files\Microsoft\MS Teams DR-SBA
• C:\AudioCodes
• C:\PHP\log
DR-SBA processes:
• C:\Program Files\AudioCodes\TeamsSbaConfig\TeamsSbaConfig.exe
• C:\Program Files\AudioCodes\SbaRecovery\SbaRecovery.exe
• C:\Program Files\AudioCodes\MainAgent\MainAgent.exe
• C:\Program Files\AudioCodes\AlarmsAgent\AlarmsAgent.App.exe
• C:\Program Files\Microsoft\MS Teams Sba\Sba\Microsoft.Teams.SBA.exe
IIS processes:
• %systemroot%\system32\inetsrv\w3wp.exe
• %systemroot%\SysWOW64\inetsrv\w3wp.exe