Upgrading Communication Manager on Avaya S8700 Media Server from R1.x to R3.1
160 Upgrading, Migrating, and Converting Media Servers and Gateways
Checking the software release on the standby media server
Check the version of Communication Manager to ensure you install the correct preupgrade
service pack. For more information, see Preupgrade service pack
on page 144
Under Server, click Software Version to see what software release is on the media server.
Installing the preupgrade service pack
You must install the preupgrade service packs that are applicable to Release 1.2 or 1.3 of
Communication Manager before you back up the system files.
To install a Communication Manager service pack:
1. Access the command line interface of the server with telnet and an IP address of
192.11.13.6.
2. Log in as craft.
3. To access the ftp directory, type cd /var/home/ftp and press Enter
4. To list files in the ftp directory, type ls -ltr at the prompt, and press Enter.
The media server displays a list of the files in the ftp directory.
5. Verify that the directory contains the *.tar.gz files that you have uploaded.
6. Type sudo patch_install patch.tar.gz, where patch is the release number or the
issue number of the service pack file, such as, 03.0.526.5-xxxx.tar.gz. Press Enter.
7. Repeat step 6
for second service pack if required.
8. Type patch_show and press Enter to list the service pack files that are installed on the
media server. Verify that the new files are installed.
9. Type sudo patch_apply patch, where patch is the release or issue number of the
service pack that you just installed, such as, 03.0.526.5-xxxx. Do not use the *.tar.gz
extension at the end of the file name. Press Enter.
The media server goes through a software reset system 4.
10. Type statapp -c and press Enter. You can view the processes as they refresh and
progress.
Verify that every process says Up and Standby before you type additional commands.
To stop the continual refresh, press ctrl c.
11. To list Communication Manager files, type patch_show again and press Enter. Verify the
new service packs are applied.
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