BridgeTech VB20 - Initial Setup Troubleshooting

4.10.4 Initial Setup Troubleshooting
If there are problems bringing up the probe web-based management interface, verify
the following:
• Verify that the laptop and the probe are configured on the same subnet and
that they have different addresses. The network settings of the probe can be
verified through RS232/USB as described earlier
• Make sure that the IP-address of the gateway and the network interface are
not the same
• Verify that the appropriate Ethernet link indicators of the PC and probe are lit
• Verify that web browser proxy settings are not interfering
• Verify that local firewall settings on the laptop are not interfering
• Make sure that the management and data/video subnets do not overlap
(even if only one is physically connected)
• Make sure the probe was rebooted to activate the new settings
PROBE USERS' MANUAL VERSION 5.0
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