Brother MFC-7365DN Service Manual

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Confidential
■ Error code E2
When the center thermistor is lower than the idle temperature, it is detected that the side
thermistor temperature is higher than 280 °C.
■ Error code E3, E4
These errors do not usually occur in the normal use. The conceivable causes are noise around
the installation site, fluctuation of the power supply voltage, and failures in the software.
Error, which cannot be specified, occurs.
■ Error code E6
Write error in EEPROM of the main PCB.
Print Unable E2
Turn the power off and then back on again.
Step Cause Remedy
1
Heat roller dirty Clean the heat roller. (Refer to "How to
clean the heat roller".)
2
Harness connection failure
between paper eject sensor PCB
ASSY and fuser unit
Check the harness connection between the
paper eject sensor PCB ASSY and fuser
unit, and reconnect it.
3
Side thermistor or center
thermistor failure
Replace the fuser unit.
4
Paper eject sensor PCB failure Replace the paper eject sensor PCB
ASSY.
5 Main PCB failure Replace the main PCB ASSY.
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<User Check>
• Turn OFF the power switch, and turn it ON again after a while.
Step Cause Remedy
1 Main PCB failure Replace the main PCB ASSY.
Print Unable E6
Turn the power off and then back on again.
Step Cause Remedy
1 Main PCB failure Replace the main PCB ASSY.

Brother MFC-7365DN Specifications

Printing Specifications

print technology	Electrophotographic Laser
print speed	Up to 24ppm
print resolution	Up to 1200 x 600 dpi

Copying Specifications

copy speed	Up to 24cpm
copy resolution	600 x 600 dpi
copy reduction/enlargement	25% - 400% in 1% increments

Scanning Specifications

scanner type	Color Flatbed with ADF
document glass size	8.5” x 11” (letter)
scan resolution	Optical: Up to 600 x 2400 dpi

Paper Handling

paper size maximum	Up to 8.5” x 14” (legal size)
paper input capacity maximum	250-sheet capacity paper tray, single-sheet manual feed slot
output capacity maximum	100 sheets (face down), 1 sheet (face up)

Weight and Dimensions

unit dimensions	15.9” W x 15.7” D x 12.4” H
unit weight	25.6 lbs.
carton weight	32.6 lbs.
carton dimensions	20.7” W x 20.1” D x 19.4” H