Brother MFC-7365DN Service Manual

Confidential
3.7 Software Setting Problems ..................................................................................2-91
3.7.1 Cannot print data......................................................................................2-91
3.8 Network Problems ............................................................................................... 2-92
3.8.1 Cannot make a print through network connection
(Wireless LAN model only) (Error code DE, EE)......................................2-92
3.9 Document Feeding Problems ..............................................................................2-93
3.9.1 No feeding ................................................................................................ 2-93
3.9.2 Double feeding .........................................................................................2-93
3.9.3 Paper jam ................................................................................................. 2-94
3.9.4 Wrinkles....................................................................................................2-95
3.10 Scanning Image Defect Troubleshooting............................................................. 2-96
3.10.1 Image defect examples ............................................................................2-96
3.10.2 Troubleshooting image defect ..................................................................2-96
3.11 Troubleshooting of the Control Panel ..................................................................2-99
3.11.1 Nothing is displayed on the LCD .............................................................. 2-99
3.11.2 The control panel does not work .............................................................. 2-99
3.11.3 Lamp malfunction..................................................................................... 2-99
3.12 Troubleshooting of FAX/Telephone Functions ...................................................2-100
3.12.1 FAX can't send it ....................................................................................2-100
3.12.2 FAX cannot be transmitted and received. .............................................. 2-100
3.12.3 No bell ring .............................................................................................2-100
3.12.4 A communication error occurs................................................................2-101
3.12.5 Reception mode cannot be changed......................................................2-101
3.12.6 Caller ID are not displayed .....................................................................2-101
3.12.7 Cannot talk on the handset ....................................................................2-101
3.13 PCB Problems ...................................................................................................2-102
3.13.1 Main PCB failure ....................................................................................2-102
3.13.2 Out of Memory........................................................................................2-102
3.13.3 High voltage power supply PCB ASSY failure .......................................2-102
3.13.4 Low voltage power supply PCB ASSY failure ........................................ 2-103
3.13.5 NCU ASSY failure .................................................................................. 2-103
3.14 Other Problems .................................................................................................2-104
3.14.1 The machine is not turned ON, or the LCD indication does not appear.2-104
3.14.2 Fuser fan does not rotate. ...................................................................... 2-104
3.14.3 The room temperature is high or low......................................................2-104
3.14.4 Problem associated with Secure Function Lock.....................................2-104

Brother MFC-7365DN Specifications

Printing Specifications

print technology	Electrophotographic Laser
print speed	Up to 24ppm
print resolution	Up to 1200 x 600 dpi

Copying Specifications

copy speed	Up to 24cpm
copy resolution	600 x 600 dpi
copy reduction/enlargement	25% - 400% in 1% increments

Scanning Specifications

scanner type	Color Flatbed with ADF
document glass size	8.5” x 11” (letter)
scan resolution	Optical: Up to 600 x 2400 dpi

Paper Handling

paper size maximum	Up to 8.5” x 14” (legal size)
paper input capacity maximum	250-sheet capacity paper tray, single-sheet manual feed slot
output capacity maximum	100 sheets (face down), 1 sheet (face up)

Weight and Dimensions

unit dimensions	15.9” W x 15.7” D x 12.4” H
unit weight	25.6 lbs.
carton weight	32.6 lbs.
carton dimensions	20.7” W x 20.1” D x 19.4” H