Brother MFC-J285DW Service Manual

2-83
Confidential
4.10 Other Problems
4.10.1 The machine cannot be powered on
<User Check>
- Insert the AC cord securely.
4.10.2 Memory card/PictBridge does not function (no response)
<User Check>
- Check if the memory card is inserted correctly.
- Check if the USB cable is damaged.
- Check if the memory card is supported.
- Check if the data format is supported.
- Format the memory card.
- Load the latest firmware.
- Disconnect and reconnect the AC cord.
4.10.3 Memory card/PictBridge data cannot be read
<User Check>
- Check if the memory card is inserted correctly.
- Check if the memory card is supported.
- Check if the data format is supported.
- Format the memory card.
- Load the latest firmware.
Step Cause Solution
1 Panel harness connection failure Reconnect the panel harness.
2 Control panel ASSY defective Replace the control panel ASSY.
3 AC cord defective Replace the power supply PCB ASSY. (US/CAN)
Replace the AC cord. (Outside US/CAN)
4 Power supply PCB defective Replace the power supply PCB ASSY.
5 Main PCB defective Replace the main PCB ASSY.
Step Cause Solution
1 Inner media module cover not
properly attached
Reattach the inner media module cover.
2 Main PCB defective Replace the main PCB ASSY.
Step Cause Solution
1 Main PCB defective Replace the main PCB ASSY.

Brother MFC-J285DW Specifications

General

Print technology	Inkjet
Maximum resolution	6000 x 1200 DPI
Economical printing	Yes
Print speed (ISO/IEC 24734) mono	12 ipm
Print speed (ISO/IEC 24734) color	10 ipm
Print speed (black, normal quality, A4/US Letter)	33 ppm
Print speed (color, normal quality, A4/US Letter)	27 ppm
Copier resize	25 - 400 %
Maximum copy resolution	- DPI
N-in-1 copy function (N=)	2, 4
Scan to	E-mail, File, Image, OCR
Scanner type	Flatbed scanner
Image formats supported	BMP, JPG, PCX, PNG, TIF
Maximum scan resolution	19200 x 19200 DPI
Document formats supported	HTM, PDF
Optical scanning resolution	1200 x 2400 DPI
Faxing	Color faxing
Fax memory	170 pages
Modem speed	14.4 Kbit/s
Fax transmission speed	7 sec/page
Digital sender	-
Maximum duty cycle	2500 pages per month
Number of print cartridges	4
Total input capacity	100 sheets
Total output capacity	50 sheets
Maximum print size	216 x 356 mm
Paper tray media types	Glossy paper, Photo paper, Transparencies
ISO A-series sizes (A0...A9)	A4
Photo paper sizes (imperial)	4x6, 5x7, 5x8 \
Paper tray media weight (imperial)	4 - 6 lbs
Display	LCD
Control type	Touch
Product color	Black
Display diagonal	1.8 \
Market positioning	Home & office
Ethernet LAN	No
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Security algorithms	SSID, WEP, WPA-PSK, WPA2-PSK
Online services supported	Box, Dropbox, Evernote, Facebook, Flickr, Google Drive, Picasa, Sky Drive
Mobile printing technologies	Apple AirPrint, Brother iPrint & Scan, Google Cloud Print
Standard interfaces	USB 2.0
USB 2.0 ports quantity	1
Sound pressure level (copying)	50 dB
AC input voltage	100 - 120 V
AC input frequency	50 - 60 Hz
Power consumption (average operating)	- W
Sustainability certificates	ENERGY STAR
Package depth	457 mm
Package width	477 mm
Package height	228 mm
Package weight	9380 g
Storage temperature (T-T)	10 - 35 °C
Operating relative humidity (H-H)	20 - 80 %

Weight and Dimensions

Depth	373 mm
Width	409 mm
Height	160 mm