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Brother MFC-J285DW Service Manual

Brother MFC-J285DW
329 pages
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2-28
Confidential
Error Code 32
Head capping cannot be done.
<User Check>
- Remove the jammed recording paper from the platen part and the maintenance unit part.
Error Code 35
Abnormal stopping of the head/carriage unit
Caused by factors other than recording paper jams such as encoder stains when ink is not
discharging.
<User Check>
- Remove the jammed recording paper from the engine part.
Unable to print 32
LCD
Step Cause Solution
1 Foreign materials around the
maintenance unit
Remove foreign materials.
2 Switching lever guide out of place Reattach the switching lever guide.
(Refer to page 2-27)
3 Leveler roller ASSY not properly
attached to the head/carriage unit
Reattach the leveler roller ASSY to the head/
carriage unit.
4 Leveler roller ASSY defective Replace the leveler roller ASSY.
5 Maintenance unit defective Replace the maintenance unit.
6 Main PCB defective Replace the main PCB ASSY.
Unable to print 35
LCD
Step Cause Solution
1 CR encoder strip stained Clean the CR encoder strip.
2 CR encoder strip out of place Reattach the CR encoder strip.
3 Leveler roller ASSY not properly
attached to the head/carriage unit
Reattach the leveler roller ASSY to the head/
carriage unit.
4 CR encoder strip defective Replace the CR encoder strip.
5 CR encoder sensor defective Replace the carriage PCB ASSY.
6 Leveler roller ASSY defective Replace the leveler roller ASSY.
7 Main PCB defective Replace the main PCB ASSY.

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Brother MFC-J285DW Specifications

General IconGeneral
Print technologyInkjet
Maximum resolution6000 x 1200 DPI
Economical printingYes
Print speed (ISO/IEC 24734) mono12 ipm
Print speed (ISO/IEC 24734) color10 ipm
Print speed (black, normal quality, A4/US Letter)33 ppm
Print speed (color, normal quality, A4/US Letter)27 ppm
Copier resize25 - 400 %
Maximum copy resolution- DPI
N-in-1 copy function (N=)2, 4
Scan toE-mail, File, Image, OCR
Scanner typeFlatbed scanner
Image formats supportedBMP, JPG, PCX, PNG, TIF
Maximum scan resolution19200 x 19200 DPI
Document formats supportedHTM, PDF
Optical scanning resolution1200 x 2400 DPI
FaxingColor faxing
Fax memory170 pages
Modem speed14.4 Kbit/s
Fax transmission speed7 sec/page
Digital sender-
Maximum duty cycle2500 pages per month
Number of print cartridges4
Total input capacity100 sheets
Total output capacity50 sheets
Maximum print size216 x 356 mm
Paper tray media typesGlossy paper, Photo paper, Transparencies
ISO A-series sizes (A0...A9)A4
Photo paper sizes (imperial)4x6, 5x7, 5x8 \
Paper tray media weight (imperial)4 - 6 lbs
DisplayLCD
Control typeTouch
Product colorBlack
Display diagonal1.8 \
Market positioningHome & office
Ethernet LANNo
Wi-Fi standards802.11b, 802.11g, Wi-Fi 4 (802.11n)
Security algorithmsSSID, WEP, WPA-PSK, WPA2-PSK
Online services supportedBox, Dropbox, Evernote, Facebook, Flickr, Google Drive, Picasa, Sky Drive
Mobile printing technologiesApple AirPrint, Brother iPrint & Scan, Google Cloud Print
Standard interfacesUSB 2.0
USB 2.0 ports quantity1
Sound pressure level (copying)50 dB
AC input voltage100 - 120 V
AC input frequency50 - 60 Hz
Power consumption (average operating)- W
Sustainability certificatesENERGY STAR
Package depth457 mm
Package width477 mm
Package height228 mm
Package weight9380 g
Storage temperature (T-T)10 - 35 °C
Operating relative humidity (H-H)20 - 80 %
Weight and Dimensions IconWeight and Dimensions
Depth373 mm
Width409 mm
Height160 mm

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