Brother MFC-J285DW Service Manual

2-27
Confidential
■ Error Code 31
The carriage cannot return to its home position.
Detected by the CR encoder sensor.
<User Check>
- Remove the jammed recording paper from the engine part.
Disc Jam / Paper Jam
LCD
Step Cause Solution
1 Foreign materials inside the
engine
Remove foreign materials.
2 CR encoder strip stained Clean the CR encoder strip.
3 Switching lever guide out of place Reattach the switching lever guide.
(Refer to the diagram below)
4 Leveler roller ASSY not properly
attached to the head/carriage unit
Reattach the leveler roller ASSY to the head/
carriage unit.
5 Ink supply tubes not properly
attached
Reattach the ink supply tubes.
6 CR guide rail not properly
attached
Reattach the CR guide rail.
7 Maintenance unit not properly
attached
Reattach the maintenance unit.
8 CR encoder strip defective Replace the CR encoder strip.
9 CR encoder sensor defective Replace the carriage PCB ASSY.
10 Maintenance unit defective Replace the maintenance unit.
11 Main PCB defective Replace the main PCB ASSY.
(2_002)
Switching lever guide
Maintenance unit

Brother MFC-J285DW Specifications

General

Print technology	Inkjet
Maximum resolution	6000 x 1200 DPI
Economical printing	Yes
Print speed (ISO/IEC 24734) mono	12 ipm
Print speed (ISO/IEC 24734) color	10 ipm
Print speed (black, normal quality, A4/US Letter)	33 ppm
Print speed (color, normal quality, A4/US Letter)	27 ppm
Copier resize	25 - 400 %
Maximum copy resolution	- DPI
N-in-1 copy function (N=)	2, 4
Scan to	E-mail, File, Image, OCR
Scanner type	Flatbed scanner
Image formats supported	BMP, JPG, PCX, PNG, TIF
Maximum scan resolution	19200 x 19200 DPI
Document formats supported	HTM, PDF
Optical scanning resolution	1200 x 2400 DPI
Faxing	Color faxing
Fax memory	170 pages
Modem speed	14.4 Kbit/s
Fax transmission speed	7 sec/page
Digital sender	-
Maximum duty cycle	2500 pages per month
Number of print cartridges	4
Total input capacity	100 sheets
Total output capacity	50 sheets
Maximum print size	216 x 356 mm
Paper tray media types	Glossy paper, Photo paper, Transparencies
ISO A-series sizes (A0...A9)	A4
Photo paper sizes (imperial)	4x6, 5x7, 5x8 \
Paper tray media weight (imperial)	4 - 6 lbs
Display	LCD
Control type	Touch
Product color	Black
Display diagonal	1.8 \
Market positioning	Home & office
Ethernet LAN	No
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Security algorithms	SSID, WEP, WPA-PSK, WPA2-PSK
Online services supported	Box, Dropbox, Evernote, Facebook, Flickr, Google Drive, Picasa, Sky Drive
Mobile printing technologies	Apple AirPrint, Brother iPrint & Scan, Google Cloud Print
Standard interfaces	USB 2.0
USB 2.0 ports quantity	1
Sound pressure level (copying)	50 dB
AC input voltage	100 - 120 V
AC input frequency	50 - 60 Hz
Power consumption (average operating)	- W
Sustainability certificates	ENERGY STAR
Package depth	457 mm
Package width	477 mm
Package height	228 mm
Package weight	9380 g
Storage temperature (T-T)	10 - 35 °C
Operating relative humidity (H-H)	20 - 80 %

Weight and Dimensions

Depth	373 mm
Width	409 mm
Height	160 mm