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Brother MFC-J285DW Service Manual

Brother MFC-J285DW
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2-52
Confidential
4.2 Recording Paper Feeding Problems
Problems related to paper feeding are end user recoverable if following the User Check items.
If the same problem occurs, follow each procedure in the order of the number described in the Step
column in the tables below.
4.2.1 Recording paper is not fed from paper tray
<User Check>
- Check if the recording paper is loaded correctly in the paper tray.
- Check if the number of recording paper loaded in the paper tray is within specified volume.
- Try reversing the recording paper in the paper tray, or rotating direction of the paper for 180
degrees.
- Check if the recording paper's thickness is within specifications.
- Shuffle recording papers thoroughly and then reload them in the recording paper tray.
- Clean the paper pull-in roller.
Step Cause Solution
1 Paper pull-in roller not mounted
in place
Reattach the paper pull-in roller.
2 CR encoder strip stained Clean the CR encoder strip.
3 PF encoder disk stained Clean the PF encoder disk.
4 Bank ASSY not properly attach Reattach the bank ASSY.
5 Paper feed motor harness
connection failure
Reconnect the paper feed motor harness.
6 Maintenance unit not properly
attach
Reattach the maintenance unit.
7 Paper pull-in roller worn out Replace the paper pull-in roller.
8 CR encoder strip defective Replace the CR encoder strip.
9 PF encoder disk defective Replace the PF encoder disk.
10 Paper feed motor defective Replace the engine unit.
11 Maintenance unit defective Replace the maintenance unit.
12 Main PCB defective Replace the main PCB ASSY.

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Brother MFC-J285DW Specifications

General IconGeneral
Print technologyInkjet
Maximum resolution6000 x 1200 DPI
Economical printingYes
Print speed (ISO/IEC 24734) mono12 ipm
Print speed (ISO/IEC 24734) color10 ipm
Print speed (black, normal quality, A4/US Letter)33 ppm
Print speed (color, normal quality, A4/US Letter)27 ppm
Copier resize25 - 400 %
Maximum copy resolution- DPI
N-in-1 copy function (N=)2, 4
Scan toE-mail, File, Image, OCR
Scanner typeFlatbed scanner
Image formats supportedBMP, JPG, PCX, PNG, TIF
Maximum scan resolution19200 x 19200 DPI
Document formats supportedHTM, PDF
Optical scanning resolution1200 x 2400 DPI
FaxingColor faxing
Fax memory170 pages
Modem speed14.4 Kbit/s
Fax transmission speed7 sec/page
Digital sender-
Maximum duty cycle2500 pages per month
Number of print cartridges4
Total input capacity100 sheets
Total output capacity50 sheets
Maximum print size216 x 356 mm
Paper tray media typesGlossy paper, Photo paper, Transparencies
ISO A-series sizes (A0...A9)A4
Photo paper sizes (imperial)4x6, 5x7, 5x8 \
Paper tray media weight (imperial)4 - 6 lbs
DisplayLCD
Control typeTouch
Product colorBlack
Display diagonal1.8 \
Market positioningHome & office
Ethernet LANNo
Wi-Fi standards802.11b, 802.11g, Wi-Fi 4 (802.11n)
Security algorithmsSSID, WEP, WPA-PSK, WPA2-PSK
Online services supportedBox, Dropbox, Evernote, Facebook, Flickr, Google Drive, Picasa, Sky Drive
Mobile printing technologiesApple AirPrint, Brother iPrint & Scan, Google Cloud Print
Standard interfacesUSB 2.0
USB 2.0 ports quantity1
Sound pressure level (copying)50 dB
AC input voltage100 - 120 V
AC input frequency50 - 60 Hz
Power consumption (average operating)- W
Sustainability certificatesENERGY STAR
Package depth457 mm
Package width477 mm
Package height228 mm
Package weight9380 g
Storage temperature (T-T)10 - 35 °C
Operating relative humidity (H-H)20 - 80 %
Weight and Dimensions IconWeight and Dimensions
Depth373 mm
Width409 mm
Height160 mm

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