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Brother MFC-J285DW Service Manual

Brother MFC-J285DW
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2-8
Confidential
3 ERROR INDICATION
This machine has self-diagnostic functions. When the machine is not working properly, it diagnoses
the error, displays error messages on the LCD according to the symptoms, and helps the service
personnel quickly investigate the cause of the problem.
3.1 Error Codes
Error
Code
Description
Reference
Page
0E
Problem during duplex-printing
During switchback, the registration sensor has gone to a paper-feeding state or
a no-paper state in an unspecified timing.
2-19
17
Recording paper size error (duplex-printing/duplex-copying)
(Detected by the paper width sensor and the registration sensor)
2-20
18
Paper jam during duplex-printing
The registration sensor does not detect paper feed within specified pulse
numbers in the second side paper re-feed.
2-20
20
Cannot identify a black ink cartridge
Detected by the ink cartridge detection sensor and the ink remaining sensor.
2-21
21
Cannot identify a yellow ink cartridge
Detected by the ink cartridge detection sensor and the ink remaining sensor.
2-21
22
Cannot identify a cyan ink cartridge
Detected by the ink cartridge detection sensor and the ink remaining sensor.
2-21
23
Cannot identify a magenta ink cartridge
Detected by the ink cartridge detection sensor and the ink remaining sensor.
2-21
24
Problem with the ink cartridge IC chip
- Authentication mismatch
- An incompatible cartridge was detected
- It was detected that a wrong color cartridge is loaded
2-22
25
Unable to communicate with the ink cartridge IC chip.
(Ink cartridge side)
2-22
26
The black ink cartridge has reached its replacement period.
Ink ejection has reached the specified number of times when the ink remaining
sensor determines that there is no remaining ink.
2-23
27
The yellow ink cartridge has reached its replacement period.
Ink ejection has reached the specified number of times when the ink remaining
sensor determines that there is no remaining ink.
2-23
28
The cyan ink cartridge has reached its replacement period.
Ink ejection has reached the specified number of times when the ink remaining
sensor determines that there is no remaining ink.
2-23
29
The magenta ink cartridge has reached its replacement period.
Ink ejection has reached the specified number of times when the ink remaining
sensor determines that there is no remaining ink.
2-23

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Brother MFC-J285DW Specifications

General IconGeneral
Print technologyInkjet
Maximum resolution6000 x 1200 DPI
Economical printingYes
Print speed (ISO/IEC 24734) mono12 ipm
Print speed (ISO/IEC 24734) color10 ipm
Print speed (black, normal quality, A4/US Letter)33 ppm
Print speed (color, normal quality, A4/US Letter)27 ppm
Copier resize25 - 400 %
Maximum copy resolution- DPI
N-in-1 copy function (N=)2, 4
Scan toE-mail, File, Image, OCR
Scanner typeFlatbed scanner
Image formats supportedBMP, JPG, PCX, PNG, TIF
Maximum scan resolution19200 x 19200 DPI
Document formats supportedHTM, PDF
Optical scanning resolution1200 x 2400 DPI
FaxingColor faxing
Fax memory170 pages
Modem speed14.4 Kbit/s
Fax transmission speed7 sec/page
Digital sender-
Maximum duty cycle2500 pages per month
Number of print cartridges4
Total input capacity100 sheets
Total output capacity50 sheets
Maximum print size216 x 356 mm
Paper tray media typesGlossy paper, Photo paper, Transparencies
ISO A-series sizes (A0...A9)A4
Photo paper sizes (imperial)4x6, 5x7, 5x8 \
Paper tray media weight (imperial)4 - 6 lbs
DisplayLCD
Control typeTouch
Product colorBlack
Display diagonal1.8 \
Market positioningHome & office
Ethernet LANNo
Wi-Fi standards802.11b, 802.11g, Wi-Fi 4 (802.11n)
Security algorithmsSSID, WEP, WPA-PSK, WPA2-PSK
Online services supportedBox, Dropbox, Evernote, Facebook, Flickr, Google Drive, Picasa, Sky Drive
Mobile printing technologiesApple AirPrint, Brother iPrint & Scan, Google Cloud Print
Standard interfacesUSB 2.0
USB 2.0 ports quantity1
Sound pressure level (copying)50 dB
AC input voltage100 - 120 V
AC input frequency50 - 60 Hz
Power consumption (average operating)- W
Sustainability certificatesENERGY STAR
Package depth457 mm
Package width477 mm
Package height228 mm
Package weight9380 g
Storage temperature (T-T)10 - 35 °C
Operating relative humidity (H-H)20 - 80 %
Weight and Dimensions IconWeight and Dimensions
Depth373 mm
Width409 mm
Height160 mm

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