2-8
Confidential
3 ERROR INDICATION
This machine has self-diagnostic functions. When the machine is not working properly, it diagnoses
the error, displays error messages on the LCD according to the symptoms, and helps the service
personnel quickly investigate the cause of the problem.
3.1 Error Codes
Error
Code
Description
Reference
Page
0E
Problem during duplex-printing
During switchback, the registration sensor has gone to a paper-feeding state or
a no-paper state in an unspecified timing.
2-19
17
Recording paper size error (duplex-printing/duplex-copying)
(Detected by the paper width sensor and the registration sensor)
2-20
18
Paper jam during duplex-printing
The registration sensor does not detect paper feed within specified pulse
numbers in the second side paper re-feed.
2-20
20
Cannot identify a black ink cartridge
Detected by the ink cartridge detection sensor and the ink remaining sensor.
2-21
21
Cannot identify a yellow ink cartridge
Detected by the ink cartridge detection sensor and the ink remaining sensor.
2-21
22
Cannot identify a cyan ink cartridge
Detected by the ink cartridge detection sensor and the ink remaining sensor.
2-21
23
Cannot identify a magenta ink cartridge
Detected by the ink cartridge detection sensor and the ink remaining sensor.
2-21
24
Problem with the ink cartridge IC chip
- Authentication mismatch
- An incompatible cartridge was detected
- It was detected that a wrong color cartridge is loaded
2-22
25
Unable to communicate with the ink cartridge IC chip.
(Ink cartridge side)
2-22
26
The black ink cartridge has reached its replacement period.
Ink ejection has reached the specified number of times when the ink remaining
sensor determines that there is no remaining ink.
2-23
27
The yellow ink cartridge has reached its replacement period.
Ink ejection has reached the specified number of times when the ink remaining
sensor determines that there is no remaining ink.
2-23
28
The cyan ink cartridge has reached its replacement period.
Ink ejection has reached the specified number of times when the ink remaining
sensor determines that there is no remaining ink.
2-23
29
The magenta ink cartridge has reached its replacement period.
Ink ejection has reached the specified number of times when the ink remaining
sensor determines that there is no remaining ink.
2-23
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