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Brother MFC-J285DW Service Manual

Brother MFC-J285DW
329 pages
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2-53
Confidential
4.2.2 The disc tray is not fed
<User Check>
- Check if the disc tray is loaded correctly.
4.2.3 Two or more sheets of paper fed at a time
<User Check>
- Check if the recording paper is loaded correctly in the paper tray.
- Check if the number of recording paper loaded in each paper tray is within specified volume.
- Try reversing the recording paper in each paper tray, or rotating direction of the paper for 180
degrees.
- Check if the recording paper's thickness is within specifications.
- Shuffle recording papers thoroughly and then reload them in the recording paper tray.
Step Cause Solution
1 Foreign materials in the recording
paper feeding path
Remove foreign materials.
2 Paper feed motor harness
connection failure
Reconnect the paper feed motor harness.
3 CR encoder strip stained Clean the CR encoder strip.
4 Disc tray defective Replace the disc tray.
5 Switching lever guide out of place Reattach the switching lever guide.
(Refer to page 2-27)
6 Disc guide cover not properly
attached
Reattach the disc guide cover.
7 CR encoder sensor defective Replace the carriage PCB ASSY.
8 Switchback roller defective
Paper ejection roller defective
Paper feed motor defective
Replace the engine unit.
9 Pressure roller release sensor
defective
Replace the pressure roller release sensor.
10 Switching lever guide defective Replace the maintenance unit.
11 Main PCB defective Replace the main PCB ASSY.
Step Cause Solution
1 Bank ASSY worn out Replace the bank ASSY.
2 Base pad worn out Replace the base pad.

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Brother MFC-J285DW Specifications

General IconGeneral
Print technologyInkjet
Maximum resolution6000 x 1200 DPI
Economical printingYes
Print speed (ISO/IEC 24734) mono12 ipm
Print speed (ISO/IEC 24734) color10 ipm
Print speed (black, normal quality, A4/US Letter)33 ppm
Print speed (color, normal quality, A4/US Letter)27 ppm
Copier resize25 - 400 %
Maximum copy resolution- DPI
N-in-1 copy function (N=)2, 4
Scan toE-mail, File, Image, OCR
Scanner typeFlatbed scanner
Image formats supportedBMP, JPG, PCX, PNG, TIF
Maximum scan resolution19200 x 19200 DPI
Document formats supportedHTM, PDF
Optical scanning resolution1200 x 2400 DPI
FaxingColor faxing
Fax memory170 pages
Modem speed14.4 Kbit/s
Fax transmission speed7 sec/page
Digital sender-
Maximum duty cycle2500 pages per month
Number of print cartridges4
Total input capacity100 sheets
Total output capacity50 sheets
Maximum print size216 x 356 mm
Paper tray media typesGlossy paper, Photo paper, Transparencies
ISO A-series sizes (A0...A9)A4
Photo paper sizes (imperial)4x6, 5x7, 5x8 \
Paper tray media weight (imperial)4 - 6 lbs
DisplayLCD
Control typeTouch
Product colorBlack
Display diagonal1.8 \
Market positioningHome & office
Ethernet LANNo
Wi-Fi standards802.11b, 802.11g, Wi-Fi 4 (802.11n)
Security algorithmsSSID, WEP, WPA-PSK, WPA2-PSK
Online services supportedBox, Dropbox, Evernote, Facebook, Flickr, Google Drive, Picasa, Sky Drive
Mobile printing technologiesApple AirPrint, Brother iPrint & Scan, Google Cloud Print
Standard interfacesUSB 2.0
USB 2.0 ports quantity1
Sound pressure level (copying)50 dB
AC input voltage100 - 120 V
AC input frequency50 - 60 Hz
Power consumption (average operating)- W
Sustainability certificatesENERGY STAR
Package depth457 mm
Package width477 mm
Package height228 mm
Package weight9380 g
Storage temperature (T-T)10 - 35 °C
Operating relative humidity (H-H)20 - 80 %
Weight and Dimensions IconWeight and Dimensions
Depth373 mm
Width409 mm
Height160 mm

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