Brother MFC-J285DW Service Manual

2-35
Confidential
■ Error Code 49
Head voltage does not rise.
Error Code 4F
Head voltage drops quickly.
<User Check>
- This may occur when the surrounding temperature is low. Increase the surrounding temperature
before use.
- Unplug the power cord from the outlet. Plug it again after several seconds and check if the
problem has been resolved.
Unable to print 49
LCD
Unable to print 4F
LCD
Step Cause Solution
1 Head flat cable connection failure Reconnect the head flat cable.
2 Carriage flat cable connection
failure
Reconnect the carriage flat cable.
3 Carriage PCB defective Replace the carriage PCB ASSY.
4 Head defective Replace the head/carriage unit.
5 Power supply PCB defective Replace the power supply PCB ASSY.
6 Main PCB defective Replace the main PCB ASSY.

Brother MFC-J285DW Specifications

General

Print technology	Inkjet
Maximum resolution	6000 x 1200 DPI
Economical printing	Yes
Print speed (ISO/IEC 24734) mono	12 ipm
Print speed (ISO/IEC 24734) color	10 ipm
Print speed (black, normal quality, A4/US Letter)	33 ppm
Print speed (color, normal quality, A4/US Letter)	27 ppm
Copier resize	25 - 400 %
Maximum copy resolution	- DPI
N-in-1 copy function (N=)	2, 4
Scan to	E-mail, File, Image, OCR
Scanner type	Flatbed scanner
Image formats supported	BMP, JPG, PCX, PNG, TIF
Maximum scan resolution	19200 x 19200 DPI
Document formats supported	HTM, PDF
Optical scanning resolution	1200 x 2400 DPI
Faxing	Color faxing
Fax memory	170 pages
Modem speed	14.4 Kbit/s
Fax transmission speed	7 sec/page
Digital sender	-
Maximum duty cycle	2500 pages per month
Number of print cartridges	4
Total input capacity	100 sheets
Total output capacity	50 sheets
Maximum print size	216 x 356 mm
Paper tray media types	Glossy paper, Photo paper, Transparencies
ISO A-series sizes (A0...A9)	A4
Photo paper sizes (imperial)	4x6, 5x7, 5x8 \
Paper tray media weight (imperial)	4 - 6 lbs
Display	LCD
Control type	Touch
Product color	Black
Display diagonal	1.8 \
Market positioning	Home & office
Ethernet LAN	No
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Security algorithms	SSID, WEP, WPA-PSK, WPA2-PSK
Online services supported	Box, Dropbox, Evernote, Facebook, Flickr, Google Drive, Picasa, Sky Drive
Mobile printing technologies	Apple AirPrint, Brother iPrint & Scan, Google Cloud Print
Standard interfaces	USB 2.0
USB 2.0 ports quantity	1
Sound pressure level (copying)	50 dB
AC input voltage	100 - 120 V
AC input frequency	50 - 60 Hz
Power consumption (average operating)	- W
Sustainability certificates	ENERGY STAR
Package depth	457 mm
Package width	477 mm
Package height	228 mm
Package weight	9380 g
Storage temperature (T-T)	10 - 35 °C
Operating relative humidity (H-H)	20 - 80 %

Weight and Dimensions

Depth	373 mm
Width	409 mm
Height	160 mm