Brother MFC-J285DW Service Manual

2-31
Confidential
■ Error Code 3E
A problem occurred in the carriage motor, paper feed motor, and ASF motor.
<User Check>
- Remove the jammed recording paper from the engine part.
Unable to print 3E
LCD
Step Cause Solution
1 Foreign materials in the engine
unit
Remove foreign materials.
2 Foreign materials in the
maintenance unit
Remove foreign materials.
3 Foreign materials inside the
recording paper feeding path gear
Remove foreign materials.
4 Ink supply tube's distribution tube
defective
Reattach the ink supply tubes.
5 Leveler roller ASSY not properly
attached to the head/carriage unit
Reattach the leveler roller ASSY to the head/
carriage unit.
6 Head/carriage unit not properly
attached
Reattach the head/carriage unit.
7 CR guide rail not properly
attached
Reattach the CR guide rail.
8 Maintenance unit not properly
attached
Reattach the maintenance unit.
9 PF encoder sensor defective Replace the PF encoder sensor PCB ASSY.
10 CR encoder sensor defective Replace the carriage PCB ASSY.
11 Maintenance unit defective Replace the maintenance unit.
12 Carriage motor defective Replace the carriage motor.
13 Paper feed motor defective Replace the engine unit.
14 Main PCB defective Replace the main PCB ASSY.

Brother MFC-J285DW Specifications

General

Print technology	Inkjet
Maximum resolution	6000 x 1200 DPI
Economical printing	Yes
Print speed (ISO/IEC 24734) mono	12 ipm
Print speed (ISO/IEC 24734) color	10 ipm
Print speed (black, normal quality, A4/US Letter)	33 ppm
Print speed (color, normal quality, A4/US Letter)	27 ppm
Copier resize	25 - 400 %
Maximum copy resolution	- DPI
N-in-1 copy function (N=)	2, 4
Scan to	E-mail, File, Image, OCR
Scanner type	Flatbed scanner
Image formats supported	BMP, JPG, PCX, PNG, TIF
Maximum scan resolution	19200 x 19200 DPI
Document formats supported	HTM, PDF
Optical scanning resolution	1200 x 2400 DPI
Faxing	Color faxing
Fax memory	170 pages
Modem speed	14.4 Kbit/s
Fax transmission speed	7 sec/page
Digital sender	-
Maximum duty cycle	2500 pages per month
Number of print cartridges	4
Total input capacity	100 sheets
Total output capacity	50 sheets
Maximum print size	216 x 356 mm
Paper tray media types	Glossy paper, Photo paper, Transparencies
ISO A-series sizes (A0...A9)	A4
Photo paper sizes (imperial)	4x6, 5x7, 5x8 \
Paper tray media weight (imperial)	4 - 6 lbs
Display	LCD
Control type	Touch
Product color	Black
Display diagonal	1.8 \
Market positioning	Home & office
Ethernet LAN	No
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Security algorithms	SSID, WEP, WPA-PSK, WPA2-PSK
Online services supported	Box, Dropbox, Evernote, Facebook, Flickr, Google Drive, Picasa, Sky Drive
Mobile printing technologies	Apple AirPrint, Brother iPrint & Scan, Google Cloud Print
Standard interfaces	USB 2.0
USB 2.0 ports quantity	1
Sound pressure level (copying)	50 dB
AC input voltage	100 - 120 V
AC input frequency	50 - 60 Hz
Power consumption (average operating)	- W
Sustainability certificates	ENERGY STAR
Package depth	457 mm
Package width	477 mm
Package height	228 mm
Package weight	9380 g
Storage temperature (T-T)	10 - 35 °C
Operating relative humidity (H-H)	20 - 80 %

Weight and Dimensions

Depth	373 mm
Width	409 mm
Height	160 mm