2-47
Confidential
■ Error Code A3
During document scanning, the document detection sensor detected that the document is pulled out.
Or, the document scanning position sensor could not detect a document within the specified time.
<User Check>
- Remove the jammed document.
■ Error Code A5
Level of CIS scan result is detected as abnormal during fax sending. (During the first sending)
■ Error Code A6
Level of CIS scan result is detected as abnormal during fax sending. (After retrying)
DOCUMENT JAM
LCD
Step Cause Solution
1 Foreign materials in the document
feeding path
Remove foreign materials.
2 Document caught in the document
detection actuator
Reattach the document detection actuator.
3 Document scanning position
sensor harness connection failure
Reconnect the document scanning position sensor
harness.
4 Document pick-up roller worn out Replace the document separate roller ASSY.
5 Document scanning position
sensor defective
Replace the document scanning position sensor PCB
ASSY.
6 ADF motor defective Replace the ADF unit.
7 Main PCB defective Replace the main PCB ASSY.
Unable to Scan A5
LCD
Unable to Scan A6
LCD
Step Cause Solution
1 White level data failure Acquire white level data.
(Refer to Chapter 5, Section 1.3.17)
2 CIS unit defective Replace the CIS unit.
3 White reference film stained Clean the white reference film of the document
scanner unit.
4 Scratched or damaged white
reference film
Replace the document scanner unit.
5 Main PCB defective Replace the main PCB ASSY.
To Next Page
Loading...
Need help?
General
Weight and Dimensions
