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Confidential
■ Paper jam near the platen
<User Check>
- Check if the recording paper is loaded correctly in the paper tray.
- Adjust the paper guide to match the recording paper size.
- Check if the recording paper loaded is smaller than the specified size.
- Check if the recording paper's thickness is within specifications.
- Clean the related rollers.
■ Paper jam near the paper ejecting tray
<User Check>
- Check that the number of recording paper on the paper ejecting tray is within the maximum
ejecting paper volume.
- Clean the switchback roller.
Step Cause Solution
1 Foreign materials in the recording
paper feeding path
Remove foreign materials.
2 CR encoder strip stained Clean the CR encoder strip.
3 CR encoder strip out of place Reattach the CR encoder strip.
4 Registration actuator caught in the
surrounding parts
Reattach the registration actuator.
5 CR guide rail not properly
attached
Reattach the CR guide rail.
6 Paper feeding path parts out of
place
Reattach the paper feeding path parts.
7 CR encoder strip defective Replace the CR encoder strip.
8 Paper feed roller defective
Platen defective
Paper ejection roller defective
Replace the engine unit.
9
Registration sensor defective
Replace the registration sensor PCB ASSY.
10 Main PCB defective Replace the main PCB ASSY.
Step Cause Solution
1 Foreign materials in the recording
paper feeding path
Remove foreign materials.
2 Paper feeding path parts out of
place
Reattach the paper feeding path parts.
3 Switchback roller defective Replace the engine unit.
4 Main PCB defective Replace the main PCB ASSY.
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General
Weight and Dimensions
