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Confidential
â– Error code 3801
Temperature error occurred in the external temperature/humidity sensor.
Error code 3802
Humidity error occurred in the external temperature/humidity sensor.
â– Error code 3A00
Error occurred in the communication between the controller in the main PCB and engine.
â– Error code 4000
Number of the drum unit rotations reaches the upper limit soon.
Error code 4200
Number of the drum unit rotations has reached the upper limit. (Printing is not stopped.)
< User Check >
- Prepare a new drum unit.
Print Unable 38
Turn the power off and then back on again.
Print Unable 38
Turn the power off and then back on again.
Step Cause Remedy
1 Connection failure of the
high-voltage power supply PCB
harness
Reconnect the high-voltage power supply
PCB harness.
2 External temperature/humidity
sensor failure
Replace the high-voltage power supply
PCB ASSY.
3 Main PCB failure Replace the main PCB ASSY.
Print Unable 3A
Turn the power off and then back on again.
Step Cause Remedy
1 Main PCB failure Replace the main PCB ASSY.
Supplies
Drum End Soon.
Supplies
Replace Drum
Step Cause Remedy
1 Main PCB failure if the error code
remains after replacing with a
new drum unit and resetting the
drum counter
Replace the main PCB ASSY.
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General
Weight and Dimensions
