2-50
Confidential
â– Error code 4C01
Dot counter of the toner cartridge (Black) or develop roller counter has reached the upper limit
was detected.
Error code 4C02
Dot counter of the toner cartridge (Yellow) or develop roller counter has reached the upper
limit was detected.
Error code 4C03
Dot counter of the toner cartridge (Magenta) or develop roller counter has reached the upper
limit was detected.
Error code 4C04
Dot counter of the toner cartridge (Cyan) or develop roller counter has reached the upper limit
was detected.
Error code 4C05
During printing, dot counter of color toner cartridge or develop roller counter has reached the
upper limit was detected.
< User Check >
- Replace the toner cartridge whose counter reached the upper limit.
Replace Toner
Open the Top Cover, replace Toner Cartridge. Black (BK).
Replace Toner
Open the Top Cover, replace Toner Cartridge. Yellow (Y).
Replace Toner
Open the Top Cover, replace Toner Cartridge. Magenta (M).
Replace Toner
Open the Top Cover, replace Toner Cartridge. Cyan (C).
Replace Toner
Open the Top Cover, replace Toner Cartridge. Cyan (C)/ Magenta (M)/ Yellow (Y).
Step Cause Remedy
1 Main PCB failure if the error code
remains after replacing with a
new toner cartridge and resetting
the toner counter
Replace the main PCB ASSY.
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