Troubleshooting and routine maintenance
147
C
1
(X) shows the toner cartridge or drum unit colour that is near the end of its life. (K)=Black, (Y)=Yellow, (M)=Magenta,
(C)=Cyan.
Replace Fuser It is time to replace the fuser unit. Call your Brother dealer to replace the fuser
unit.
Replace PF Kit It is time to replace the paper
feeding kit.
Call your Brother dealer to replace the
PF Kit.
Replace Toner The toner cartridge is at the end
of its life.
Replace the toner cartridge for the colour
indicated on the LCD. (See Replacing a
Toner cartridge on page 168.)
Replace WT Box It is time to replace the waste
toner box.
Replace the waste toner box. (See
Replacing the waste toner box on page 181.)
Scan Unable XX
(XX=Error Code)
The machine has a mechanical
problem.
Disconnect the machine from the power
for several minutes, then reconnect it.
(The machine can be turned off for up to
60 hours without losing faxes stored in
the memory. See Transferring your faxes
or Fax Journal report on page 148.)
If the problem continues, call Brother
Customer Service.
Short paper The paper size detected is
shorter than the paper size
defined in the print job and the
paper size being used requires
the back cover to be open.
Open the back cover (back output tray) and
remove any printed pages. Leave the back
cover open and press Mono Start or
Colour Start.
Size mismatch The paper in the tray is not the
correct size.
Load the correct size of paper in the tray and
set the
“Paper Size” (Menu, 1, 2, 2 (See
Paper Size on page 24)).
Small paper The paper size defined in the
printer driver requires the back
cover to be open.
Open the back cover (back output tray) and
press Mono Start or Colour Start. (See
Printing on thick paper, labels, envelopes or
small paper on page 13)
Toner Low The toner cartridge is near the
end of its life.
Buy a new toner cartridge for the colour that
is indicated on the LCD before you get a
Replace Toner message.
Too Many Files
(MFC-9320CW only)
There are too many files stored
on the USB Flash memory drive.
Reduce the number of files stored on the
USB Flash memory drive.
Unusable Device
(MFC-9320CW only)
An incompatible or broken device
has been connected to the USB
direct interface.
Remove the USB Flash memory drive from
the USB direct interface.
WT Box End Soon The waste toner box is almost full. Buy a new waste toner box before you get a
Replace WT Box message.
Error Message Cause Action
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