Cannot load sheets
Cannot load sheets
Cause Corrective Action
The paper source selection is incorrect. Press the Load button and select the paper source.
Paper is not cut neatly
Paper is not cut neatly
Cause Corrective Action
The paper is bent or curled at the cut position. Straighten out any curling by the edges of the paper.
Paper rises by the ends of the cut position before
it is cut.
Reload the paper correctly.
You are using paper that cannot be cut with the
Cutter Unit.
Specify Manual in Cutting Mode in the Control Panel menu and use scissors or a
cutting tool to cut the roll after printing.
(See "Specifying the Cutting Method for Rolls.") ➔P.376
Cut Speed is not configured correctly in the Con-
trol Panel menu.
Change the Cut Speed setting in the Control Panel menu.
(See "Menu Structure.") ➔P.469
During cutting, printed documents fall out at an
angle.
In the Control Panel menu, set Cutting Mode to Eject. Hold documents after print-
ing, as they are cut.
(See "Specifying the Cutting Method for Rolls.") ➔P.376
Paper is not cut
Paper is not cut
Cause Corrective Action
The printed document became caught on a foreign object by the
Output Tray, which lifted the document. The Cutter passed un-
der the paper.
Remove the foreign object by the Output Tray to enable the printer to
eject the printed document, keeping it level.
In the printer driver, No or Print Cut Guideline is specified in
Automatic Cutting.
Specify Yes in Automatic Cutting in the printer driver.
In the Control Panel menu, Cutting Mode is set to Eject or
Manual.
If the Cutting Mode is Eject, press the Cut button to cut the paper.
If the Cutting Mode is Manual, cut rolls with scissors or the like.
Depression on the leading edge is left
Depression on the leading edge is left
Cause Corrective Action
Keeping a roll in the printer for a long time
without printing on it may leave a depression
on the leading edge.
When printing quality is most important, we recommend setting TrimEdge Reload to On
or Automatic so that the paper edge is automatically cut before printing.
(See "Menu Structure.") ➔P.469
Margins are wide
Margins are wide
Cause Corrective Action
Rolls are advanced a specific amount before cutting to
prevent problems with cutting and paper ejection.
This operation is normal.
When Cutting Mode in the Control Panel menu was
set to Manual, you selected Do not perform in re-
sponse to the "Perform the detection of paper lead-
ing edge?" message.
Set Cutting Mode to Manual again, and select Perform(recommend) when
the "Perform the detection of paper leading edge?" message is displayed.
Note that when you select Perform(recommend), if the paper is strongly
curled, the Printhead may rub against the leading edge of the paper when the
printing starts.
(See "Specifying the Cutting Method for Rolls.") ➔P.376
Cannot load sheets
iPF6400SE
User's Guide
Troubleshooting Problems Regarding Paper
618
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