Chapter 6
6-4
Connect the personal computer in which the printer driver has been installed to the printer and check whether
print data is transmitted normally. If print data is transmitted normally, explain to the customer that the personal
computer needs to be replaced.
3) When an extended interface board (IEEE1394 board) is used, replace it.
4) Replace the main controller PCB.
< Countermeasure against trouble in step 2 >
1) Dirty carriage rail
Visually check the carriage rail, and remove foreign substances from the carriage rail if any.
2) Purge unit
Visually check the cap and wiper, and remove foreign substances from them if any.
3) Nozzle row alignment check
Select [Main menu]>[Print adjustment]>[Manual head alignment]>[Advanced adjustment] to align the nozzle
rows.
Carry out mechanical slant adjustment.
4) Printhead
If the trouble persists after head cleaning, replace the printhead.
5) Linear scale
If the linear scale is dirty, clean it. If the trouble persists, replace the linear scale.
6) Replace the carriage relay PCB.
7) Replace the head relay PCB.
8) Replace the carriage unit.
9) Replace the main controller PCB.
6.1.2.9 Other printing errors
0014-0954
<Example of symptom>
Stained media
<Cause>
Media is stained with ink mist.
<Countermeasure>
1) Clean the inner surface of the top cover or paper feed path using a well-wrung soft cloth.
6.1.3 Troubleshooting When Warnings Occur
6.1.3.1 Ink Level: Check(1000/1001/1002/1003/1006/1007)
0012-8571
No code number is displayed when a warning occurs. Selecting [SERVICE MODE] > [DISPLAY] >
[WARNING] allows you to check the warning log.
<Cause>
The electrode attached to the hollow needle in the ink tank unit detected that the ink level has lowered below
the lower limit.
<Probable fault location>
Ink tank, ink tank unit, or main controller
<Countermeasure>
1) Check the ink level.
2) Replace the ink tank.
3) Check the connector of the ink tank unit.
4) Replace the main controller PCB.
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