Chapter 6
6-5
6.1.3.2 Check maint cartridge capacity.(1100)
0014-0955
<Cause>
The machine has detected that the maintenance cartridge is nearly full of waste ink (about 80% of the total
capacity of the maintenance cartridge).
<Probable fault location>
Maintenance cartridge or main controller
<Countermeasure>
1) Maintenance cartridge
Select [SERVICE MODE]>[COUNTER]>[PRINTER]>[W-INK]. If the free space is nearly at the limit (0%),
replace the maintenance cartridge.
2) Replace the main controller PCB.
6.1.3.3 End of paper feed. Cannot feed paper more. (100F)
0014-0956
<Cause>
In the manual feed mode, the main controller detected that the roll media had been fed by the maximum amount.
Maximum backward feed amount: Printing standby position (on the feed roller)
Maximum forward feed amount: Until the media sensor detects absence of roll media.
<Probable fault location>
Main controller
<Countermeasure>
1) Replace the main controller.
6.1.3.4 GARO W12xx (xx: Digits) (1221,1222,1223,1225,1231,1232,1233,1234,1235)
0013-2102
<Cause>
The GARO command in the received data was invalid.
<Probable fault location>
Operation method or main controller
<Countermeasure>
1) Check the operation method and retry printing.
2) Replace the main controller PCB.
6.1.4 Troubleshooting When Errors Occur
6.1.4.1 03010000-200C/03010000-2017/03010000-2018/03016000-2010 Multi sensor
error
0014-0976
<Cause>
When media was fed, the multi sensor could not detect the media width.
When the right edge of media was detected, the multi sensor detected that the media had been loaded at a wrong
position.
When the leading edge of media was to be detected, the multi sensor could not detect the leading edge of media.
When media was fed, the multi sensor detected media smaller than the specified size.
When media was fed, the multi sensor detected media larger than the specified size.
When media wad fed, the multi sensor detected skew greater than the specified one.
When media was fed, the multi sensor could not detect the right edge of media.
When media was fed, the multi sensor could not detect the left edge of media.
<Probable fault location>
Media, media loading method, paper path, multi sensor, head relay PCB, carriage relay PCB, or main controller
PCB
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