Contents
Contents
6.1 Troubleshooting................................................................................................. 6-1
6.1.1 Outline ..........................................................................................................................6-1
6.1.1.1 Outline of Troubleshooting.................................................................................................. 6-1
6.1.2 Troubleshooting by the Phenomenon .....................................................................6-1
6.1.2.1 Incorrect Value Check Value .............................................................................................. 6-1
6.1.2.2 Load roll. ................................................................................................................................ 6-1
6.1.2.3 Load sheets. /Remove sheets. .......................................................................................... 6-2
6.1.2.4 Open Ink Tank Cover........................................................................................................... 6-2
6.1.2.5 The printer cannot be turned on. ...................................................................................... 6-2
6.1.2.6 The printer is shut down during power-on or printing. .................................................... 6-3
6.1.2.7 The printer cannot be connected over the network. ...................................................... 6-3
6.1.2.8 Printing error (Ink remains.) ................................................................................................ 6-3
6.1.2.9 Other printing errors ............................................................................................................. 6-4
6.1.3 Troubleshooting When Warnings Occur ................................................................6-4
6.1.3.1 Ink Level: Check(1000/1001/1002/1003/1006/1007)...................................................... 6-4
6.1.3.2 Check maint cartridge capacity.(1100) ............................................................................. 6-5
6.1.3.3 End of paper feed. Cannot feed paper more. (100F) ..................................................... 6-5
6.1.3.4 GARO W12xx (xx: Digits) (1221,1222,1223,1225,1231,1232,1233,1234,1235)....... 6-5
6.1.4 Troubleshooting When Errors Occur ......................................................................6-5
6.1.4.1 03010000-200C/03010000-2017/03010000-2018/03016000-2010 Multi sensor error 6-5
6.1.4.2 03010000-200D Cut media end error ............................................................................... 6-6
6.1.4.3 03010000-2016 Paper feed/delivery jam error ................................................................ 6-6
6.1.4.4 03010000-2820/03010000-2821/03010000-2822/03010000-2823/03010000-2F33/
031300312F32 Adjustment error .............................................................................................. 6-7
6.1.4.5 03010000-2E1F/03060000-2E14/03060A00-2E00/03061000-2E15/03860002-2E02/
03860002-2E0A/03860002-2E0C Path mismatch error ....................................................... 6-7
6.1.4.6 03030000-2E21 IEEE1394 Error ....................................................................................... 6-8
6.1.4.7 03031000-2E0F Upper cover sensor error ...................................................................... 6-8
6.1.4.8 03031000-2E11 Carriage cover sensor error .................................................................. 6-8
6.1.4.9 03031000-2E12 Defective paper release lever .............................................................. 6-9
6.1.4.10 03060A00-2E1B Roll media end error ............................................................................ 6-9
6.1.4.11 03130031-260E Gap detection error............................................................................... 6-9
6.1.4.12 03130031-260F Gap adjustment error.......................................................................... 6-10
6.1.4.13 03130031-2F13 A/D Converter external trigger output stopped............................... 6-10
6.1.4.14 03130031-2F14 ASIC Register cannot be written. ..................................................... 6-10
6.1.4.15 03130031-2F16 Mist fan error........................................................................................ 6-10
6.1.4.16 03130031-2F17 Suction fan error.................................................................................. 6-10
6.1.4.17 03130031-2F20/03130031-22/03130031-2F23/03130031-2F28/03130031-2F2D
Defective sensor in purge unit................................................................................................. 6-11
6.1.4.18 03130031-2F25 Carriage home position error ............................................................ 6-11
6.1.4.19 03130031-2F26/03130031-2F27 Carriage motor error.............................................. 6-11