Canon imagePROGRAF TM-240 Online Manual

Monitoring service settings
This item is displayed by selecting Printer settings after selecting (Setup) on the HOME screen.
Important
• The administrator password is required to change settings if it is enabled for changing settings using the
operation panel.
• Enable/disable monitoring service•
Selecting Enable allows the printer to send error details to the service center.
When selecting Enable, perform a communication test.
• Communication test•
Performs a communication test with the service center.
• Communication log•
Displays a list of error numbers (up to 30), the error code, and time the error occurs. Selecting an error
number displays the error details.
Main errors and countermeasures
Error code Error detail Countermeasure
0xxx0003 Communication test is not performed. Perform the communication test.
8xxx0003 E-RDS switch is setting OFF. Enable monitoring service.
8xxx2003 Network is not ready, try later. Check the network settings.
8xxx200A Server connection error Check the network settings.
8xxx2014 Proxy connection error Check the proxy server address etc.
8xxx201E Proxy authentication error Check the user name and password to log in to the proxy
server.
8xxx2046 Server certificate expired The server certificate has expired.Set the correct date
and time on the printer.
8xxx2047 Server response time out Check the network settings. Check the proxy server ad-
dress. Make sure that the correct date and time is set on
the printer.
8xxx2058 Unknown error Wait a while, and then try the communication test again.
• Timing for ink level notification•
Sets the timing for ink level notification to the local service center.
Selecting Check settings allows you to check the notification timing set for each color.
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Canon imagePROGRAF TM-240 Specifications

General

Color	Yes
Printing colors	Pigment black, Pigment cyan, Pigment magenta, Pigment matte black, Pigment yellow
Print technology	Inkjet
Maximum resolution	2400 x 1200 DPI
Print head nozzles	15360
Number of print cartridges	5
Page description languages	CALS G4, HP-GL/2, HP-RTL, JPEG
Media thickness	0.07 - 0.8 mm
Print margin roll	20 mm
Maximum print size	A1 (594 x 841 mm)
Maximum roll width	610 mm
Maximum roll length	18 m
Maximum roll diameter	150 mm
Paper tray media types	Cut sheet, Roll
Print margin cut-sheet	20, 31, 3 mm
Borderless printing media sizes	A1, A2, A3, A3+, B2, B4
USB connector	USB Type-B
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Apple AirPrint
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (off)	0.1 W
Power consumption (sleep)	2.2 W
Power consumption (typical)	59 W
Operating temperature (T-T)	15 - 30 °C
Operating relative humidity (H-H)	10 - 80 %
Sustainability certificates	CE, UKCA
Control type	Touch
Product color	Black, Grey
Display diagonal	4.3 \
Sound pressure level (standby)	35 dB
Sound pressure level (printing)	39 dB
Mac operating systems supported	Mac OS X 11.0 Big Sur, Mac OS X 12.0 Monterey, Mac OS X 13.0 Ventura
Windows operating systems supported	Windows 10, Windows 11, Windows 7, Windows 8.1

Weight and Dimensions

Depth	748 mm
Width	978 mm
Height	439 mm