Security Error Message
Problem
Your phone displays Security Error.
Cause
Your phone firmware has identified an internal error.
Solution
If the message persists, contact your system administrator.
Phone Troubleshooting Data
Your system administrator might ask you to access administration data on your phone for troubleshooting
purposes.
Then...If you are asked to...
Press , choose Settings > Network Configuration and select the network
configuration item that you want to view.
Access network
configuration data
Press , choose Settings > Status and select the status item that you want to
view.
Access status data
Press and choose Settings > Model Information.
Access phone model
information
Press and choose Settings > Status > Call Statistics.
Access phone call and voice
quality information
Quality Reporting Tool
Your system administrator may temporarily configure your phone with the Quality Reporting Tool (QRT) to
troubleshoot performance problems. Press QRT to submit information to your system administrator. Depending
on the configuration, use the QRT to:
•
Immediately report an audio problem on a current call
•
Select a general problem from a list of categories and choose reason codes
Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP
and SIP)
90
Troubleshooting
Security Error Message
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