APPENDIX A
Internal Support Web Site
•
Internal Support Web Site Overview, page 241
•
Cisco Unified IP Phone User Support, page 241
•
User Options Web Pages Access, page 242
•
Online Help on Phone, page 242
•
Cisco Unified IP Phone Manuals, page 242
•
Cisco Unified IP Phone 7900 Series eLearning Tutorials for SCCP Phones, page 243
•
Phone Features User Subscription and Setup, page 243
•
User Voice Messaging System Access, page 244
•
User Personal Directory Entries Setup, page 244
Internal Support Web Site Overview
If you are a system administrator, you are likely the primary source of information for Cisco Unified IP Phone
users in your network or company. It is important to provide current and thorough information to users.
Cisco recommends that you create a web page on your internal support site that provides users with important
information about their Cisco Unified IP Phones.
This chapter describes information that you might want on the support web site.
Cisco Unified IP Phone User Support
To successfully use some of the features on the Cisco Unified IP Phone (including Speed Dial, Services, and
voice message system options), users must receive information from you or from your network team or must
be able to contact you for assistance. Make sure to provide users with the names of people to contact for
assistance and with instructions for contacting those people.
Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G Administration Guide for Cisco Unified
Communications Manager 9.0 (SCCP and SIP)
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