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Cisco ONS 15310-MA SDH Troubleshooting Guide, Release 9.0
78-18663-01
Chapter 2 Alarm Troubleshooting
Alarm Procedures
Step 2 If the condition does not clear, log into the Technical Support Website at
http://www.cisco.com/cisco/web/support/index.html for more information or call Cisco TAC
(1-800-553-2447).
2.7.158 MATECLK
Default Severity: Minor (MN) for ONS 15310-MA SDH
SDH Logical Object: EQPT
The Mate Clock alarm occurs when the active ONS 15310-MA SDH cannot detect the clock from
the standby ONS 15310-MA SDH.
Clear the MATECLK Alarm
Step 1 Complete the “Soft- or Hard-Reset a Controller Card” procedure on page 2-152 for the standby ONS
15310-MA SDH and wait 15 minutes.
Caution Always use the supplied electrostatic discharge wristband when working with a powered
ONS 15310-MA SDH. Plug the wristband cable into either of the ESD jacks, on the far left and right
faceplates in the shelf.
Step 2 If the MATECLK still persists, complete the “Physically Replace a Card” procedure on page 2-153
procedure for the standby ONS 15310-MA SDH.
Step 3 If the alarm does not clear, log into the Technical Support Website at
http://www.cisco.com/cisco/web/support/index.html for more information or call Cisco TAC
(1-800-553-2447) to report a Service-Affecting (SA) problem.
2.7.159 MEA (EQPT)
Default Severity: Critical (CR), Service-Affecting (SA)
SDH Logical Object: EQPT
The MEA alarm for equipment is reported against a card slot when the physical card inserted into a slot
does not match the card type that is provisioned for that slot in CTC. Removing the incompatible cards
clears the alarm.
Clear the MEA (EQPT) Alarm
Step 1 Physically verify the type of card that is installed in the slot reporting the MEA alarm. In node view,
click the Inventory tab and compare it to the actual installed card.
Step 2 If you prefer the card type depicted by CTC, complete the “Physically Replace a Card” procedure on
page 2-153 for the reporting card.
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