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Cisco ONS 15310-MA SDH Troubleshooting Guide, Release 9.0
78-18663-01
Chapter 2 Alarm Troubleshooting
Alarm Procedures
The HP-EXC condition clears when the BER level falls to one-tenth of the threshold level that triggered
the condition. A BER increase is sometimes caused by a physical fiber problem, including a poor fiber
connection, a bend in the fiber that exceeds the permitted bend radius, or a bad fiber splice.
Clear the HP-EXC Condition
Step 1 Complete the “Clear the MS-DEG Condition” procedure on page 2-123.
Step 2 If the condition does not clear, log into the Technical Support Website at
http://www.cisco.com/cisco/web/support/index.html for more information or call Cisco TAC
(1-800-553-2447).
2.7.196 SFTWDOWN
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Object: EQPT
A Software Download in Progress alarm occurs when the ONS 15310-MA SDH is downloading or
transferring software.
No action is necessary. Wait for the transfer or the software download to complete. If the alarm does not
clear, log into the Technical Support Website at http://www.cisco.com/cisco/web/support/index.html for
more information or call Cisco TAC (1-800-553-2447).
Note SFTWDOWN is an informational alarm.
2.7.197 LP-EXC
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Objects: VCMON-LP, VCTRM-LP
An LP-EXC condition is similar to the “SF” condition on page 2-125, but it applies to the LP layer of
the SDH overhead.
Clear the LP-EXC Condition
Step 1 Complete the “Clear the MS-DEG Condition” procedure on page 2-123.
Step 2 If the condition does not clear, log into the Technical Support Website at
http://www.cisco.com/cisco/web/support/index.html for more information or call Cisco TAC
(1-800-553-2447).