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Chapter 2 Alarm Troubleshooting
Alarm Procedures
Step 5 If the alarm does not clear, log into the Technical Support Website at
http://www.cisco.com/cisco/web/support/index.html for more information or call Cisco TAC
(1-800-553-2447). If the alarm applies to the VCTRM-HP object, it is Service-Affecting (SA).
2.7.225 LP-TIM
Default Severity: Major (MJ), Service-Affecting (SA)
SDH Logical Objects: VCTRM-LP, VCMON-LP
The VT Path TIM alarm is raised on VC terminations when the J2 path trace is enabled and is
mismatched with the expected trace string.
Clear the LP-TIM Alarm
Step 1 Complete the “Clear the TIM Alarm” procedure on page 2-137.
Step 2 If the alarm does not clear, log into the Technical Support Website at
http://www.cisco.com/cisco/web/support/index.html for more information or call Cisco TAC
(1-800-553-2447) to report a service-affecting problem.
2.7.226 TPTFAIL
Default Severity: Major (MJ), Service-Affecting (SA)
SDH Logical Objects: CE100T, CEMR, ML100T
The Transport (TPT) Layer Failure alarm for the CE-Series or ML-100T-8 card indicates a break in the
end-to-end Ethernet link integrity feature of these cards. TPTFAIL indicates a far-end condition and not
a problem with the port reporting TPTFAIL.
Note For more information about Ethernet cards, refer to the Cisco ONS 15310-CL and Cisco ONS 15310-MA
Ethernet Card Software Feature and Configuration Guide.
Clear the TPTFAIL Alarm
Step 1 Clear any alarms being reported by the STM-N port on the CE-Series or ML-100T-8 circuit.
Step 2 If no alarms are reported by the STM-N port, the problem could be on the far-end G-Series Ethernet port.
Clear any alarms, such as CARLOSS, reported against the far-end port or card.
Step 3 If the alarm does not clear, log into the Technical Support Website at
http://www.cisco.com/cisco/web/support/index.html for more information or call Cisco TAC
(1-800-553-2447) in order to report a Service-Affecting (SA) problem.