Cisco CTX2500 User Manual

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Cisco ONS 15310-MA SDH Troubleshooting Guide, Release 9.0
78-18663-01
Chapter 2 Alarm Troubleshooting
Alarm Procedures
Step 5 Determine whether the card is an active card or standby card in a protection group. Click the node view
Maintenance > Protection tabs, then click the protection group. The cards and their status are displayed
in the list.
Step 6 If the reporting traffic card is the active card in the protection group, complete the “Initiate an
ONS 15310-MA SDH 1:1 Card Switch Command” procedure on page 2-149. After you move traffic off
the active card, or if the reporting card is standby, continue with the following steps.
Step 7 Complete the “Soft- or Hard-Reset an Ethernet or Electrical Card in CTC” procedure on page 2-151 for
the reporting card.
Caution Avoid soft-resetting multiple ONS 15310-MA SDH cards at one time; doing so might cause an
unexpected traffic hit.
For the LED behavior, see the “2.8.2 Typical Card LED Activity During Reset” section on page 2-146.
Step 8 Verify that the reset is complete and error-free and that no new related alarms appear in CTC. A green
ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
Step 9 If the alarm does not clear, complete the “Remove and Reinsert (Reseat) a Card” procedure on
page 2-153 procedure for the standby Ethernet card.
Step 10 Complete the “Initiate an ONS 15310-MA SDH 1:1 Card Switch Command” procedure on page 2-149
to switch traffic back.
Step 11 If the alarm does not clear, complete the “Physically Replace a Card” section on page 2-153 procedure
for the reporting traffic card.
Step 12 If the alarm does not clear, log into the Technical Support Website at
http://www.cisco.com/cisco/web/support/index.html for more information or call Cisco TAC (1 800
553-2447) in order to report a Service-Affecting (SA) problem.
2.7.41 CTNEQPT-PBWORK
Default Severity: Critical (CR), Service-Affecting (SA)
SDH Logical Object: EQPT
The Interconnection Equipment Failure Working ONS 15310-MA SDH Payload Bus alarm indicates a
failure in the main payload bus between the ONS 15310-MA SDH and the reporting Ethernet card. The
controller card and the Ethernet or electrical card are no longer communicating.
Clear the CTNEQPT-PBWORK Alarm
Step 1 If the alarm is reported against the ONS 15310-MA SDH, go to Step 4. If the Ethernet or electrical traffic
card shows the CTNEEQPT-PBWORK alarm, complete the “Soft- or Hard-Reset an Ethernet or
Electrical Card in CTC” procedure on page 2-151 for the card.
Step 2 Verify that the reset is complete and error-free and that no new related alarms appear in CTC. A green
ACT LED indicates an active card.
Step 3 If the alarm does not clear, complete the “Physically Replace a Card” procedure on page 2-153.

Cisco CTX2500 Specifications

General

Brand	Cisco
Model	CTX2500
Category	Network Card
Language	English