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Cisco ONS 15310-MA SDH Troubleshooting Guide, Release 9.0
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Chapter 2 Alarm Troubleshooting
Alarm Procedures
Step 2 Complete the “Soft- or Hard-Reset an Ethernet or Electrical Card in CTC” procedure on page 2-151 for
the reporting card.
Caution Avoid soft-resetting multiple ONS 15310-MA SDH cards at one time; doing so might cause an
unexpected traffic hit.
For the LED behavior, see the “2.8.2 Typical Card LED Activity During Reset” section on page 2-146.
Step 3 If the CTC reset does not clear the alarm, complete the “Remove and Reinsert (Reseat) a Card”
procedure on page 2-153 for the reporting card.
Caution Always use the supplied electrostatic discharge wristband when working with a powered
ONS 15310-MA SDH.
Step 4 If the physical reseat of the card fails to clear the alarm, complete the “Physically Replace a Card”
procedure on page 2-153 for the reporting card.
Note When you replace a card with the identical type of card, you do not need to make any changes
to the database.
Step 5 If the alarm does not clear, log into the Technical Support Website at
http://www.cisco.com/cisco/web/support/index.html for more information or call Cisco TAC
(1-800-553-2447) in order to report a Service-Affecting (SA) problem.
2.7.56 EQPT-MISS
Default Severity: Critical (CR), Service-Affecting (SA)
SDH Logical Object: FAN
The Replaceable Equipment or Unit Missing alarm is reported against the fan tray within the
ONS 15310-MA SDH. It indicates that the fan is not operational, or that the ONS 15310-MA SDH fan
tray is not present. For the ONS 15310-MA SDH, complete the fan tray replacement procedure located
in the Cisco ONS15310-MA SDH Procedure Guide.
If the alarm does not clear, log into the Technical Support Website at
http://www.cisco.com/cisco/web/support/index.html for more information or call Cisco TAC
(1-800-553-2447) in order to report a Service-Affecting (SA) problem.
2.7.57 ERROR-CONFIG
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Object: EQPT
The Error in Startup Configuration alarm applies to the ML-100T-8 Ethernet cards. These cards process
startup configuration files line by line. If one or more lines cannot be executed, the error causes the
ERROR-CONFIG alarm. ERROR-CONFIG is not caused by hardware failure.
The typical reasons for an errored startup file are: