Cisco CTX2500 User Manual

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Cisco ONS 15310-MA SDH Troubleshooting Guide, Release 9.0
78-18663-01
Chapter 2 Alarm Troubleshooting
Alarm Procedures
Step 5 If the condition does not clear, log into the Technical Support Website at
http://www.cisco.com/cisco/web/support/index.html for more information or call Cisco TAC
(1-800-553-2447).
2.7.211 SWMTXMOD-PROT
Default Severity: Critical (CR), Service-Affecting (SA)
SDH Logical Object: EQPT
The Switching Matrix Module Failure on Protect Slot alarm is raised by the Slot 4 ONS 15310-MA SDH
if this card is active (ACT). SWMTXMOD-PROT occurs when a logic component internal to the is out
of frame (OOF) with a traffic card in the system. In this case, the alarm is raised against the traffic card
slot.
Clear the SWMTXMOD-PROT Alarm
Step 1 Complete the “Soft- or Hard-Reset a Controller Card” procedure on page 2-152 procedure for the Slot 4
card. For the LED behavior, see the “2.8.2 Typical Card LED Activity During Reset” section on
page 2-146.
Step 2 Verify that the reset is complete and error-free and that no new related alarms appear in CTC. A green
ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
Step 3 If the alarm does not clear, complete the “Remove and Reinsert (Reseat) a Card” section on page 2-153
procedure for the Slot 4 controller card.
Step 4 If the alarm does not clear, log into the Technical Support Website at
http://www.cisco.com/cisco/web/support/index.html for more information or call Cisco TAC (1 800
553-2447) in order to report a Service-Affecting (SA) problem.
2.7.212 SWMTXMOD-WORK
Default Severity: Critical (CR), Service-Affecting (SA)
SDH Logical Object: EQPT
The Switching Matrix Module Failure on Working Slot alarm is raised by the ONS 15310-MA SDH
when a logic component internal to the card’s cross connect is OOF with a traffic card in the system. In
this case, the alarm is raised against the traffic card slot.
Clear the SWMTXMOD-WORK Alarm
Step 1 Complete the “Soft- or Hard-Reset an Ethernet or Electrical Card in CTC” procedure on page 2-151 for
the controller card. For the LED behavior, see the “2.8.2 Typical Card LED Activity During Reset”
section on page 2-146.
Step 2 Verify that the reset is complete and error-free and that no new related alarms appear in CTC. A green
ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.

Cisco CTX2500 Specifications

General

Brand	Cisco
Model	CTX2500
Category	Network Card
Language	English