Cisco CTX2500 User Manual

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Cisco ONS 15310-MA SDH Troubleshooting Guide, Release 9.0
78-18663-01
Chapter 2 Alarm Troubleshooting
Alarm Procedures
Clear the PORT-MISMATCH Alarm
To clear the alarm on the CE-MR-6 card, either plug-in a supported SFP into the CE-MR-6 port or follow
these steps to provision the correct payload, speed, or duplex:
1. In node view (single-shelf mode) or shelf view (multishelf mode), double-click the CE-MR-6
card to open the card view.
2. Click the Provisioning > Ether Ports tabs.
3. Specify correct values in the Expected Speed and Expected Duplex fields to match the SFP
configuration.
4. Click Apply.
The alarm can also be cleared using TL1 commands. For detailed instructions, refer to the Cisco ONS
15454 SDH, Cisco ONS 15600 SDH, and Cisco ONS 15310-MA SDH TL1 Command Guide.
If the alarm does not clear, log into the Cisco Technical Support Website at
http://www.cisco.com/cisco/web/support/index.html for more information or call Cisco TAC (1 800
553-2447) to report a Service-Affecting (SA) problem.
2.7.174 PRC-DUPID
The PRC-DUPID alarm is not used in the ONS 15310 platforms in this release. It is reserved for
development.
2.7.175 PROTNA
Default Severity: Minor (MN) for ONS 15310-MA SDH
SDH Logical Object: EQPT
The Protection Unit Not Available alarm is caused by an OOS protection card when a ONS 15310-MA
SDH that has been provisioned as part of a protection group is not available. Unavailable protection can
occur when a card is reset, but the alarm clears as soon as the card is back in service. The alarm clears
if the device or facility is brought back in service.
Clear the PROTNA Alarm
Step 1 If the PROTNA alarm occurs and does not clear, and if it is raised against a controller or cross-connect
card, ensure that there is a redundant ONS 15310-MA SDH installed and provisioned in the chassis.
Step 2 If the alarm is raised against a line card, verify that the ports have been taken out of service (locked,
maintenance):
a. In CTC, double-click the reporting card to open the card view (if the card is not an cross-connect
card).
b. Click the Provisioning tab.
c. Click the Admin State column of any unlocked ports.
d. Choose locked, maintenance to take the ports out of service.
Step 3 Complete the “Soft- or Hard-Reset a Controller Card” procedure on page 2-152 for the reporting card.
For the LED behavior, see the “2.8.2 Typical Card LED Activity During Reset” section on page 2-146.

Cisco CTX2500 Specifications

General

Brand	Cisco
Model	CTX2500
Category	Network Card
Language	English