2-32
Cisco ONS 15310-MA SDH Troubleshooting Guide, Release 9.0
78-18663-01
Chapter 2 Alarm Troubleshooting
Alarm Procedures
2.7.28 BKUPMEMP
Default Severity: Critical (CR), Service-Affecting (SA)
SDH Logical Object: EQPT
The Primary Nonvolatile Backup Memory Failure alarm refers to a problem with the ONS 15310-MA
SDH or CTX 25000 flash memory. The alarm occurs when the ONS 15310-MA SDH has one of four
problems:
• Flash manager fails to format a flash partition.
• Flash manager fails to write a file to a flash partition.
• Problem at the driver level.
• Code volume fails cyclic redundancy checking (CRC, a method to verify for errors in data
transmitted to the ONS 15310-MA SDH).
The BKUPMEMP alarm can also cause the “EQPT” alarm on page 2-53. If the EQPT alarm is caused
by BKUPMEMP, complete the following procedure to clear the BKUPMEMP and the EQPT alarms.
Clear the BKUPMEMP Alarm
Step 1 Verify that the controller card (ONS 15310-MA SDH) is powered and enabled by confirming a lighted
ACT LED on front of the system.
Step 2 Complete the “Soft- or Hard-Reset a Controller Card” procedure on page 2-152.
Wait ten minutes to verify that the card you reset completely reboots. The ACT LED should be green.
Step 3 If the ONS 15310-MA SDH does not reboot successfully, or the alarm has not cleared, call Cisco TAC
(1-800-553-2447).
2.7.29 BLSROSYNC
The BLSROSYNC alarm is not used in the ONS 15310 platforms in this release. It is reserved for
development.